Safety Scene Summer 2019 | Page 17

Topics for orientation include information about employer and worker rights and responsibilities, known hazards of the worksite, contact information (supervisor, joint committee and/or worker representative), information about your health and safety program, policies for working alone or in isolation, information about potential violence in the workplace, first aid, emergency response, WHMIS, and bullying and harassment. Training, on the other hand, should relate to the instruction and demonstration of specific work tasks or processes and site specific policies and procedures. Effective training involves providing an overview of each task, including all safety precautions and safe work procedures. You should also demonstrate and describe each task, going through the steps slowly and answering questions to be sure the worker understands. After orientation, be sure to check in on the worker periodically to make sure they continue to work safely. Retrain if necessary, and document all you’ve done. For more details on what’s required, view Support for Employers: Training and Orientation for Young and New Workers (a resource on the WorkSafeBC.com website.) If your new workers are young, think about the training techniques that might resonate with them. Millennials (born 1980-1996), for instance, grew up alongside technological advancements. They are team-oriented, able to multi-task and are tech savvy. They have come through a world with widespread coverage of violence and uncertainty (9/11, school shootings, etc.) and safety is important to them. Gen Z (1997-2015) youth grew up with lockdown drills, frequent discussions of internet safety, and a focus on anti-bullying. They are technology natives and multi-task even more than millennials. They, too, are safety conscious. They value diversity and inclusion, they tend to have short attention spans, and they demand relevance. Here are some suggestions when planning training and orientation for workers in the Gen Z or Millennial category: • These are “game oriented” individuals; consider gamifying safety if possible • Use social media to enhance training and orientation • Text safety messages to them • Use short, bite-sized pieces of information (microlearning) • Ask their opinion • Use technology, but keep the human element • Be supportive • Keep lines of communication open • Give frequent, prompt, short feedback For more information about new and young workers, visit WorkSafeBC.com. Questions? Email [email protected]. Summer 2019 Edition: Orientation Safety Scene 15