Key questions
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Why is follow up so important?
Safer surgery is a cumulative process, and we need to ensure that the work you and your team have put in is part of a long-term, sustainable process. We need to ensure that all oximeters continue to function, are available for use during surgery and that knowledge is being retained and integrated into practice.
What is the process for reporting faulty equipment?
Sometimes equipment breaks; sometimes accidents happen. Unfortunately colleagues in low-resource setting hospitals are used to this, and may not be aware of the warranty process, or the commitment of Lifebox to ensure access to repairs and spare parts. It’s vital that delegates report all issues – from a broken probe to a non-functioning oximeter – to their host lead, or directly to Lifebox