Q & A PRAGMA
How does Pragma’ s approach support local contractors and small businesses?
Through a rigorous accreditation process, we ensure that only contractors with the right skills and qualifications are selected for jobs. What’ s unique is that we outsource maintenance work to smaller businesses, creating opportunities for regional SMEs rather than relying on large firms. This not only boosts the local economy but also ensures that the work is done efficiently and in line with legislative standards. It ' s a win-win for both the contractors and the government.
What impact has Pragma’ s approach had in real-world applications?
We’ ve seen some fantastic results from our work with municipalities and public-private partnerships. For example, at Albert Luthuli Hospital in KwaZulu-Natal, which is one of the country’ s top public hospitals, we have been able to improve facilities management. In the public sector, we’ ve helped one large metro report a 2 500 % increase in operational output, with accurate asset data driving better decision-making. In another case, managing the tyres of a refuse fleet resulted in a saving of R10 million per year. These kinds of outcomes highlight the potential for applying our solutions on a much broader scale. By leveraging these successes, we can unlock further efficiencies and drive sustainable growth across other sectors.
What is your vision for the future of South Africa’ s infrastructure, and how can others get involved?
If we can replicate the success we’ ve seen in the energy sector with Eskom across other sectors like water management, healthcare and municipal building management, the impact on South Africa’ s infrastructure will be profound. The key to this transformation lies in collaboration. We’ re calling on government officials, industry stakeholders and potential partners to join us in revitalising the country’ s infrastructure. Together, we can create a path to sustainable growth and restore confidence in South Africa’ s ability to manage and maintain its assets.
About Bani Kgosana, Chief Revenue Officer, Pragma
With over 20 years in IT-related operations and sales, Bani has excelled in leadership roles, making him a key player in driving growth and market presence. He held senior roles at Britehouse, Dimension Data and NTT Data Group.
Fuelled by a passion for digital innovation, Bani’ s superpower lies in blending client-centric, data-driven, and design-led principles into initiatives. He is highly respected within the IT community and the public sector.
About Pragma
Established in 1990, Pragma is an engineering services company that delivers enterprise asset management solutions tailored for industry. It provides smart asset management solutions, specialised management practices and supporting software applications to a diverse, assetintensive client base in the mining, manufacturing, public infrastructure, retail and corporate facilities, renewables and oil and gas sectors helping them perform at their peak while balancing asset performance, cost and risk.
Pragma’ s offering is a blend of services – from consulting and business process outsourcing to condition monitoring and training. Passionate about innovation, the company continually invests in its suite of software products and related technologies.
Headquartered in South Africa, Pragma has a global footprint with regional offices and representation in Europe and Mexico. Partnerships with various companies worldwide extends its services into many more territories.
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