SA Profile Magazine Volume 8 - 2025 | Page 19

PROFILE SMARTOPS SOLUTIONS
SmartOps Solutions provides a comprehensive range of management consulting and digital solutions to optimise business operations across various industries. Their expertise spans areas such as engineering asset management, operational improvement, and organisational design. The company also focuses on developing custom digital tools, mobile and web apps, and offers subscription models for affordable access to their services. Leveraging data analytics and AI, they empower businesses to make informed decisions and achieve better outcomes.
SmartOps Solutions delivers technology-driven mining solutions, prioritising cost, productivity, safety, and efficiency. Committed to sustainable energy, they also offer smart energy solutions to align with global sustainability goals. SmartOps Solutions remains dedicated to driving continuous improvement and operational excellence. With practical solutions and a steadfast commitment to innovation, SmartOps Solutions tackles complex challenges, ensuring clients thrive in an ever-evolving landscape.
The team believes that true transformation stems from understanding each business’ s unique DNA. They collaborate closely with companies to unlock new levels of efficiency and performance. At the heart of SmartOps Solutions is a simple idea: Technology should drive behaviour change, have positive impact to the company, and not the behaviour driving systems or technology.
Recent Project Success: Petra Diamonds- Cullinan Diamond Mine
SmartOps partnered with Petra Diamonds to implement digitally driven management routines( MOS) at Cullinan Diamond Mine. SmartOps achieved this through the implementation of CiteOps and Action Tracker digital tools.
Management Operating System( MOS)
MOS served as the backbone of the project, providing a structured framework for planning, execution and monitoring activities across departments. It facilitated the alignment of goals, standardisation of processes and real-time visibility into performance metrics allowing for quick, reliable decisionmaking and continuous improvement.
CiteOps
CiteOps brought proper planning and scheduling to the forefront, integrating short interval control to help the mine optimise resource allocation, mitigate risks and enhance operational efficiency. Its visual interface provided stakeholders with a holistic view of activities, empowering them to make informed decisions and take timely action.
Action Tracker
Action Tracker served as the conduit for accountability and follow-through. It captured actions, assigned responsibilities, and tracked progress toward resolution, ensuring that issues were addressed promptly and effectively.
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