SA Business Integrator Volume 12 I Issue 3 | Page 72

TAX
Capacity tax The fourth and perhaps most foundational productivity tax is the“ capacity tax”, which is the systemic cost of placing people into roles without equipping them with the capability required to lead effectively.
Across OIM’ s supervisory assessments, only 17 % of supervisors met the minimum competency threshold required for the role, with“ planning and organising” emerging as the single largest gap area while“ leading and developing others” ranked as the second-lowest competency. This matters because the supervisor is the operational multiplier inside a mine, with every process, target and safety protocol ultimately in their hands. All too often, we see technically strong individuals promoted into supervisory roles without first being developed as leaders. The result is that many operations are effectively running their most important operational layer below capability threshold every single shift.
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