SA Affordable Housing November - December 2018 // Issue: 73 | Page 32
PERSONALITY PROFILE
throughout, dipped into her salary to help pay his workers.
Without a car, he relied on public transport and hired a
bakkie to do jobs.
Having his wife Karen by his side is definitely his biggest
asset. “If we face a hurdle, we only give ourselves one day
to mope. After that, we look for solutions and pick ourselves
up,” he says.
He resigned in November 2016, using his pension payout
to set up Sbenz Construction. Now that ‘everything was on
the line’, he no longer had the option of failure.
Because he believes that a good business needs to have a
professional image, he invested in branding his company
and building a professional image to give his business
credibility. Quotes and invoices were delivered on smart
letterheads and he registered a domain name rather than
resort to a Gmail address.
I wasn’t satisfied. I knew I wanted
to go into business and, specifically,
into construction. I’d been trying to
do some small jobs, but things didn’t
always work out.
While subcontracting for one particular construction
company, Esbend, he realised that the future of his company
lay in the insurance sector. Repairs in response to insurance
claims provided a significant and steady volume of work
with reliable payments.
But being accepted onto the service provider panels of
large insurance companies and financial institutions proved
difficult. Companies looked for a track record and references
from others in the sector.
He says the turning point came when he joined the Sekela
Development Programme (Sekela), which develops and
supports small enterprises through workshops and mentorship.
This, in turn, resulted in Sbenz Construction being accepted on
to the SA Home Loans (SAHL) panel of contractors that are
called in to effect repairs in response to insurance claims.
“SAHL opened the door for me. Without being included on
the SAHL panel, I would not have been able to get on to
other panels. They have given us references. Now we are
doing work for other major insurance brands and big banks
and can grow our business,” he says.
Another game changer was the massive flash flood that hit
Durban in October last year. As insurance companies
scrambled to do the repairs, more contractors were needed
and companies waiting in the wings were called in to assist
with the excessive backlog of repairs that needed to be done.
“Through that storm, we made it on to one of our biggest
clients panels, we had been requesting for some time but
had been rejected,” he recalls.
Sbenz Construction completed about 200 jobs and has
only just finished all their storm related work. Money earned
was ploughed back into the business. This enabled Esbend
to move to his much larger current office and employ
another 20 people. With more big clients in the pipeline, he
expects to grow his staff even more.
His association with SAHL also influenced his decision to
study further. Following a Sekela advisory board session
with SAHL which covered self-development, he registered
with MANCOSA for a Bachelor of Business Administration.
He has on-the-ground experience of much of the study
material but believes this qualification will give him a far
broader overview of business and increase his credibility
with clients.
He is also focusing on improving his company’s
Construction Industry Development Board (CIDB) grading
which will open doors to other opportunities in the far
broader construction business.
“When we joined Sekela, we were on Construction
Industry Development Board’s Grade One, now we are in the
process of applying for Grade Five. This is not something I
even dreamed of. I thought if I could get to Grade Three, I
would be fine,” he says.
At present, 95% of his work is for the insurance industry
and this remains his primary focus.
Esbend’s long term plans include pitching for work from
the petroleum industry and, in the medium term, he plans to
partner with larger construction companies on major
contracts as part of their Enterprise Development
Programmes.
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Angeline Martin
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30
NOVEMBER - DECEMBER 2018
www.SAAffordableHousing.co.za