SA Affordable Housing July - August 2019 // Issue: 77 | Page 38

PLUMBING JUNCTION Uplifting standards of plumbing in SA By IOPSA T he Institute of Plumbing South Africa (IOPSA) was established in 1989 to address standards and create a voice for the plumber regarding training and industry related matters. For IOPSA representing all who trade within the plumbing sector such as plumbers, plumbing merchants, manufacturers and training providers has proved highly successful. Over the past 30 years IOPSA has created a brand that has cemented its place as the ‘voice of industry’. This is seen by recognition by local government, the insurance sector, the Department of Higher Education, the South African Bureau of Standards (SABS) and many other leading bodies. IOPSA has truly met and exceeded the mandate given by its founding member of 1989 with its achievements executed by dedicated volunteers in every province. With regional representation, IOPSA assists both plumbers and consumers on technical requests or assists with training and dispute resolution. The key focus is that should a consumer engage with an IOPSA member, there is accountability and recourse for the consumer in the event of a dispute; IOPSA will conduct a site visit and provide a detailed report to assist both parties in finding a resolution. It is important to know that IOPSA does not get involved with monetary issues, we cannot stipulate prices as the industry is not regulated in this way. IOPSA has reached many milestones over the past 30 years including hosting the World Plumbing Council National Conference twice, our involvement with World Skills and gaining support from both German and Swiss funders to assist with training and solar projects. One key point arising from the previous energy crisis is that Eskom asked IOPSA how many plumbers there are in South Africa. Without a database of qualified plumbers available, IOPSA with the department of trade and industry and representation from the National Regulator of Compulsory Standards (NRCS), conducted a fact-finding delegation to Melbourne, Australia, to evaluate how the monitoring and registration of plumbers is conducted by its Plumbing Industry Commission. As a result, IOPSA established the Plumbing Industry Registration Board (PIRB) that has created a significant impact within the South African plumbing industry. IOPSA conducts weekly training for plumbers through webinars and industry regional meetings, as well as delivers workshops and practical training. IOPSA is not mandatory for every plumbing company to join, the criteria for membership is simply to ensure that the member is compliant and has all necessary insurances in place to obtain membership. Accountability is key to ensuring that the consumer is supported in the event of any dispute. IOPSA, over the past few years, asserts that training is a key component in terms of uplifting standards and identifies accredited training providers across the country to ensure a high quality of training is achieved for the industry. The IOPSA national office, based in Gauteng, has grown to include support to members and consumers with a national training officer and national technical manager. It also has a fully structured auditing department that conducts audits on behalf of the PIRB where Certificates of Compliance (CoC) are issued for work carried out by a licensed plumber, all of which complement our motto of ‘uplifting standards’. IOPSA continues to lead by example in giving a voice to plumbers and ensuring that necessary training is delivered. IOPSA, on a weekly basis, also supplies training to local building inspectors to keep them abreast of changes within the plumbing industry. With representation at the SABS and through establishing manufacturer and insurance forums, IOPSA is key in ensuring that the voice of the industry is consistently heard going forward. 36 JULY - AUGUST 2019 www.saaffordablehousing.co.za