CONTACT
EMAIL : PRODUCTS @ EXPERIENCERWS . COM
PHONE : + 1 212.391.1795 ( NEW YORK CITY ) + 44 ( 0 ) 2037 953 044 ( LONDON )
WEBSITE : EXPERIENCERWS . COM
RWS PRODUCT NOTES EACH SCULPTURE IS MADE TO THE HIGHEST STANDARDS AND TO THE SPECIFICATIONS OUTLINED IN OUR CATALOGUE AND ON THE SUPPLEMENTARY PRICING SHEET . HOWEVER , IF YOU WANT AN ELEMENT NOT SHOWN IN THE CATALOGUE OR YOU WANT A CATALOGUE ITEM IN A DIFFERENT SIZE OR COLOR , WE CAN CERTAINLY MAKE IT FOR YOU . WHATEVER YOU CAN DREAM , WE CAN BUILD !
OUR SCULPTURES ARE VERY DURABLE AND HAVE A LIFETIME EXPECTANCY OF UP TO 5 SEASONS . PLUS , WE SPECIFICALLY ENGINEER THEM FOR THE CLIMATE YOUR VENUE IS LOCATED .
ELECTRICAL REQUIREMENTS : ALL LIGHTING PRODUCT IS UL LISTED . ALL LEDS ( PROGRAMMABLE AND NON-PROGRAMMABLE ) ARE LOW VOLTAGE POWERED BY A DIRECT CURRENT . SPECIFIC ELECTRICAL REQUIREMENTS WILL BE DISCUSSED ON A CASE-BY- CASE BASIS WITH THE TECHNICAL DIRECTION TEAM AT TIME OF ORDER .
INSTALLATION TIMING : DEPENDING UPON THE SIZE AND QUANTITY OF ELEMENTS PURCHASED , INSTALLATION TAKES BETWEEN 1-5 DAYS .
ADDITIONAL NOTES : ITEMS BASED ON AVAILABILITY AT TIME OF ORDER . CUSTOM SIZES AND COLORS AVAILABLE UPON REQUEST . SHIPPING AND TAXES BILLED AT COST . INSTALLATION , REMOVAL AND STORAGE QUOTED SEPARATELY .
TERMS OF SALES : ALL GOODS AND SERVICES SOLD BY RWS ENTERTAINMENT GROUP ARE SUBJECT TO THE FOLLOWING TERMS AND CONDITIONS :
COMPLETE AGREEMENT : EXCEPT FOR ANY AGREEMENT RELATED TO INSTALLATION OR OTHER SERVICES PROVIDED BY RWS ENTERTAINMENT GROUP , SALES ORDERS AND / OR INVOICES SHALL CONSTITUTE THE ENTIRETY OF THE CONTRACTUAL RELATIONSHIP BETWEEN THE PARTIES .
PRODUCT PRICE : ALL PRODUCT PURCHASES REQUIRE A DEPOSIT OF 50 % OF THE TOTAL INVOICE PRIOR TO THE COMMENCEMENT OF PRODUCT FABRICATION AND THE REMAINING 50 % OF THE TOTAL INVOICE PRICE WILL BE DUE UPON COMPLETION OF FABRICATION .
SHIPPING : PRODUCT SHIPPING COST AT TIME OF ORDER PROVIDED ONLY AS AN ESTIMATE . EXACT TOTAL TO BE DETERMINED AFTER ORDER IS PLACED AND CARRIER CHARGES CAN BE ASSESSED . UPON RECEIPT OF INITIAL DEPOSIT , RWS ENTERTAINMENT GROUP WILL INVOICE FOR 50 % OF SHIPPING ESTIMATE . UPON DELIVERY OF PRODUCTS , RWS ENTERTAINMENT GROUP WILL ISSUE INVOICE FOR REMAINING BALANCE .
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