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Guildford Rugby Club wins with
fully integrated GMS & EPoS
Following the decision to install an Open Solutions electronic point of
sale (EPoS) system earlier in the New Year, Guildford Rugby Club is
already reaping the benefits of its full integration with the RFU’s Game
Management System (GMS).
One of the largest community sports clubs in the
South East with over a thousand members, Guildford
RFC already had a modern EPoS system that provided
members’ individual bar accounts and used members’
cards. However it couldn’t be fully integrated with GMS,
leaving the club to have to operate two membership
databases.
This in turn caused the club’s administrative team
huge headaches when trying to reconcile the data
generated by the two systems, let alone the risk of
input errors as every member used to have their details
recorded twice: once in GMS and once again in the
former EPoS system.
The new EPoS installation
The five new PoSBank Apexa G touch screen tills
are now linked to Paymentsense PDQ machines, and
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it re-uses the members’ existing swipe cards. The five
tills run Windows 10 using solid state drives for faster
processing, and as you’d expect are splash proof and
very robust. Staff now sign on using their own unique
key fob Dallas keys.
The benefits of working with one integrated
system
Since making all the changes, Membership
Secretary Mark Read is pleased to report that the club
has achieved a series of benefits, starting with data
reconciliation as he explains: “When we were running
two systems, it was very difficult to reconcile them.
Now that our new EPoS system from Open Solutions
‘talks’ directly to our GMS, reconciliation is no longer
an issue, and we can trust all the data and reports we’re
getting.”