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WARRANTY
5 YEAR NEW CONSTRUCTION LIMITED WARRANTY
One (1) Year Full Warranty and Five (5) Year Product Only Warranty
RSI Professional Cabinet Solutions (RSI PCS) warrants its parts and products to be free of substantial defects in materials
and workmanship for a period of five (5) years following their acquisition date. If a part or product is determined at the
sole discretion of RSI PCS to have substantial defects in either materials or workmanship, then:
a) In the first year, RSI PCS will repair or replace parts or products that are defective without cost, including all directly
related in-home service costs, including removal, repair or reinstallation labor. If RSI PCS was not the installation
company, in-home costs are not covered by RSI PCS, but may be covered by the installation company’s warranty.
b) For all five years, RSI PCS will repair or replace parts or products that are defective. The parts or product will be
delivered at no cost; however, all in-home service and labor will be billable at current rates or quoted prices. Trip
charges will apply for inspection visits resulting in non-warranty work.
c) In the event the product or part is no longer available, RSI PCS will provide, at its sole discretion, either an equivalent
product or appropriate compensation.
LIMITATIONS AND EXCLUSIONS
This warranty does not cover degradation from normal wear and tear or damage caused by misuse, abuse, negligence,
appliance proximity to heat, alterations, desert heat exposure, water or humidity absorption, mold, other trades,
homeowners or non-residential applications. In addition, variations from samples or model homes, wood grain, finish,
color, aging or other natural wood and stain characteristics are not considered defects and are not covered by this
warranty (see our Appearance Disclaimer Document for details).
WARRANTY
To the extent permitted by law, this warranty and any applicable implied warranties do not include incidental or
consequential damages or expenses arising from any defects in the product. In addition, if the product was not installed
by RSI PCS but by another party, this warranty does not cover incidental costs such as delivery, storage or handling
expenses, labor charges for installation or removal of the product or any associated expenses. If products are altered,
removed or reinstalled after the initial installation date, this warranty is voided.
There are no warranties that extend beyond the descriptions on the face hereof and RSI PCS disclaims any implied
warranty of merchantability, to the extent permitted by law. To the extent that such disclaimer is not permitted under
applicable law, any implied warranty shall be coextensive in duration with this warranty. Some states do not allow
limitations on the duration of implied warranty, so the above limitation may not apply to you. This warranty is only valid
in the United States.
In keeping with our policy of continuous product improvement, RSI PCS reserves the right to change specifications in
design and materials without notice and with no obligation to retrofit products we previously manufactured.
HOW TO OBTAIN SERVICE APPLICABLE UNDER THIS WARRANTY
If you need replacement parts or would like to make a warranty claim, please contact your builder first, who will typically
contact the local service provider or RSI PCS (if we were the installer) and open a trackable customer service request.
Once we are notified by the builder, we will begin addressing the claim within a few days and correct as quickly as
possible, usually within a few weeks. In the event your builder is not responsive, you may contact our Customer Care
Team at RSI PCS directly by mail, email, fax or telephone at the address or phone numbers listed below:
RSI Professional Cabinet Solutions
11350 Riverside Drive, Mira Loma, CA 91752
Tel (909) 614-2960 Fax (909) 614-2961
[email protected]
Please note at this time we do not support direct consumer sales for aftermarket or additional cabinets.