CUSTOMER CARE
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CUSTOMER CARE
It starts with a group of dedicated professionals whose goal is to provide a one-of-a kind quality experience
with every cabinet we sell. Start-to-finish, our Customer Care Professionals are with you every step of the
way by:
• Ensuring orders are processed quickly and accurately
• Following up promptly
• Minimizing errors
• Keeping you informed of your order progress online
• Scheduling swift delivery to fit your schedule
TECHNICAL SUPPORT
Need to check a dimension or access product information? Complete product specifications, including
drawings and dimensions, are available at www.rispcs.com or www.customerservice.rsipcs.com.
EMAIL ALERTS
For your peace of mind, we notify you when your order is received, for order acknowledgement, when the
order is released to production and when the order ships from our facility. We also provide a weekly open
order summary (report detailing the status of all open orders) so you are always in the loop.
ONLINE ORDER TRACKING
You can check your order details and status 24 hours a day with our online customer service syst