RSI PCS Product Specification Guide V1 - December 2015 | Page 80

80 WARRANTY 5 YEAR NEW CONSTRUCTION LIMITED WARRANTY One (1) Year Full Warranty and Five (5) Year Product Only Warranty RSI Professional Cabinet Solutions (RSI PCS) warrants its parts and products to be free of substantial defects in materials and workmanship for a period of five (5) years following their acquisition date. If a part or product is determined at the sole discretion of RSI PCS to have substantial defects in either materials or workmanship, then: a) In the first year, RSI PCS will repair or replace parts or products that are defective without cost, including all directly related in-home service costs, including removal, repair or reinstallation labor. If RSI PCS was not the installation company, in-home costs are not covered by RSI PCS, but may be covered by the installation company’s warranty. b) For all five years, RSI PCS will repair or replace parts or products that are defective. The parts or product will be delivered at no cost; however, all in-home service and labor will be billable at current rates or quoted prices. Trip charges will apply for inspection visits resulting in non-warranty work. c) In the event the product or part is no longer available, RSI PCS will provide, at its sole discretion, either an equivalent product or appropriate compensation. LIMITATIONS AND EXCLUSIONS This warranty does not cover degradation from normal wear and tear or damage caused by misuse, abuse, negligence, appliance proximity to heat, alterations, desert heat exposure, water or humidity absorption, mold, other trades, homeowners or non-residential applications. In addition, variations from samples or model homes, wood grain, finish, color, aging or other natural wood and stain characteristics are not considered defects and are not covered by this warranty (see our Appearance Disclaimer Document for details). WARRANTY To the extent permitted by law, this warranty and any applicable implied warranties do not include incidental or consequential damages or expenses arising from any defects in the product. In addition, if the product was not installed by RSI PCS but by another party, this warranty does not cover incidental costs such as delivery, storage or handling expenses, labor charges for installation or removal of the product or any associated expenses. If pr