Promote active living, well-being, and community for San Francisco’ s diverse and growing population
Strengthen the quality, responsiveness, and accessibility of recreation programs
OBJECTIVE 2.1
Strategy Two: Inspire Play
Promote active living, well-being, and community for San Francisco’ s diverse and growing population
Strengthen the quality, responsiveness, and accessibility of recreation programs
PERFORMANCE INDICATOR Quality & Responsiveness: Overall customer satisfaction as measured by the program registrant survey PERFORMANCE TARGET Achieve annual increases in the number of respondents who rate programs“ good” or“ excellent”
PERFORMANCE INDICATOR Accessibility: Number of participants and scholarship recipients in recreation programs PERFORMANCE TARGET Achieve annual increases in both categories through FY21
Initiatives a) Improve data collection of drop-in, partner, and playfield participants b) Conduct a needs assessment to gauge recreational service demand and programming gaps
Lead |
Opera tions |
Policy & Public |
|
|
Affairs, Operations |
Support
Property Management c) Increase number of inclusive recreation program participants d) Develop a census of Rec Center and Clubhouse visitors e) Develop & implement an outreach plan that increases language access, registers more people from lowincome neighborhoods & public housing, and increases inclusive & adaptive programming
Opera tions Opera tions Policy & Public Affairs
Property Management
Opera tions
Timeline FY17-21 FY18 FY17-21 FY17-18 FY17-21
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