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Mr. Siddharth Mehra, Chief Operating Officer for the Middle East, Africa, Türkiye and Azerbaijan, VFS Global, added,“ We are delighted to partner with Discovery to launch South Africa’ s first dedicated UK visa application centre within the Discovery Store in Sandton. This innovative collaboration brings together two organisations focused on enhancing customer experience, delivering a more seamless, accessible and premium way for applicants to submit their UK visa applications while maintaining the highest standards of security, efficiency and service excellence.”
To use the service, Discovery Bank clients must complete the visa application form on www. gov. uk. Once they’ ve received a reference number, clients can book an appointment to visit the visa centre through Vitality Travel:
1. Log in to the Vitality Travel booking platform from their laptop or desktop computer.
2. Select New Visa Support Appointment at the top of the page.
3. Select Book your appointment and complete the form to schedule an appointment with VFS Global at 1 Discovery Place.
During the appointment, VFS Global will collect your visa application, passport and biometrics in a comfortable, central location.
Discovery Bank Purple clients enjoy additional premium benefits, including access to the On- Demand Mobile Visa( ODMV) service. Dedicated Purple Travel Consultants will help Purple clients schedule an appointment in the comfort of their home or office in Johannesburg, Cape Town, Durban or Pretoria.
Two tiers of convenience
• For all Discovery Bank clients: exclusive visa application centre Clients gain complimentary, exclusive access to the appointment-only visa application centre at 1 Discovery Place in Sandton. This centrally located facility offers shorter wait times and a bespoke service environment for document submission and biometric enrolment.
Dinesh Govender, CEO of Discovery Vitality( right) and Adin Jaisinghani, Regional Head of South & East Africa, VFS Global( left) at the official opening of the new visa centre at 1 Discovery Place.
• For Discovery Bank Purple Suite clients: a premium at-home service Purple clients receive preferential access to the On-Demand Mobile Visa( ODMV) service. VFS Global representatives will visit a client’ s home, office or preferred location in Johannesburg, Cape Town, Durban or Pretoria to handle the application, biometrics and document collection.
VFS Global and Discovery provide administrative support only and do not influence visa processing timelines or decisions. All applications are assessed and determined by UK Visas & Immigration. Bookings are by appointment only and walk-ins won’ t be accommodated. For more information on eligibility and detailed terms and conditions, visit https:// www. discovery. co. za / vitality / introducingvfs-global.
AUTUMN 2026 • rovesa. co. za | 81