FROM THE ARMA
Welcome
Welcome to the spring issue of RM . As the warmer weather approaches , the ARMA office is buzzing with activity leading up to an exciting conference and event season that will take us up to the Christmas break and a well-earned rest for everyone .
This issue features one of our two winners of the Revenue Management Associate / Manager Award , Nikita Beresnev in the “ Who ’ s who of RM ” section . Congratulations to Nikita and Jason Rangel ( Novotel Sydney Central ) who both took out the first Revenue Management Award at this year ’ s HM Awards in Sydney at the Sydney Town Hall in September .
What an exciting event for industry , and ARMA was proud to be involved . Can ’ t wait for next year !
We also have some interesting articles from Martin Hadfield , Manager , Commercial Planning – QantasLink . Martin is a good friend of ARMA and we think Revenue Managers will appreciate his viewpoints .
We have begun our Revenue Management , Beginner – Intermediate training sessions and held the first one in Sydney on 30 September . It was a great session with excellent feedback from a range of industry professionals with the next one scheduled in Canberra on 20 October . Be sure to visit our website for updated details of a session nearest to you .
In addition , we are excited to bring our industry “ Checking in with RM ” event to Queensland this month . We will be in Brisbane at the Australian Institute of Management on 29 October and Bond University on the Gold Coast on 30 October .
ARMA is also honoured to be involved again this year with the Maximum Occupancy conference held in Sydney and Auckland in November . This is an exciting and well run event with great speakers and content , so be sure to book your place via www . maximumoccupancy . com . au and www . maximumoccupancy . co . nz . ARMA will facilitate a revenue management focused discussion panel with industry professionals at these events .
Thank you to our ARMA members and our RM focused organisations . ARMA is proudly supporting industry with quality revenue management training solutions .
With a lot more planned for 2016 ! Stay tuned and thank you for your support .
YTD August 2015
Occ % YTD
ADR $ YTD
RevPAR $ YTD
RevPAR % Change
Australia 74.65 180.64 134.85 3.55 Sydney 84.75 205.03 173.76 7.80 Hobart 78.76 158.65 124.95 6.56 Darwin 69.59 180.20 125.40 -13.04
Canberra 73.44 162.77 119.53 8.17
Warm regards
Melissa Kalan
Managing Director / ARMA
Source : STR Global
In this Issue
The who ’ s who of RM Nikita Beresnev ............................................ 5
How deep are your pockets ?.................... 9
Brave new world of hotel technology ....................................... 12
The who ’ s who of RM Melissa Kalan ............................................ 16
How well do you manage your space ?............................... 18
Media Release : BIG4 and ARMA working together ...................................... 21
Budget forecasting – a flexible approach ................................. 22
Excel – just a tool or a window to the soul ?........................ 24
Recipe – Coconut Ice ............................ 28
PUBLISHER Melissa Kalan – ARMA www . revenuemanagement . com . au
JOURNALIST BNP Media / Business News Publications Level 3 , 451 St Pauls Terrace Fortitude Valley QLD Australia 4006
DESIGN Debbie Elliott – 0421 026 915
Warranty & Indemnity
Advertisers and / or advertising agencies upon and by lodging material with the Publisher for publication or authorising or approving of the publication of any material INDEMNIFY the Publisher , its servants and agents against all liability claims or proceedings whatsoever arising from the publication and without limiting the generality of the fore-going to indemnify each of them in relation to defamation , slander of title , breach of copyright , infringement of trademarks or names of publication titles , unfair competition or trade practices , royalties or violation of rights or privacy AND WARRANT that the material compiles with all relevant laws and regulations and that its publication will not give rise to any rights against or liabilities in the Publisher , its servants or agents and in particular that nothing therein is capable of being misleading or deceptive or otherwise in breach of Part V of the Trade Practices Act 1974 . The views expressed in RM are not necessarily those of the editor or publishing staff . While every effort has been made to insure accuracy of the information in this publication , no responsibility will be accepted by RM . © No part of this publication may be reproduced without permission from the publisher .
Better Revenue I Better Industry I AUS & NZ 3