Risk & Business Magazine Sterling Insurance Fall 2017

16 feature PATRICK LENCIONI: CONQUERING TEAM DYSFUNCTION CONTENTS 3 DISCIPLINE AND TERMINATION: Offsetting Liability 5 LETTER FROM THE PRESIDENT 6 THE BEST PRACTICES OF PRODUCT LIABILITY 7 THE INS AND OUTS OF DRIVER TRAINING AND QUALIFICATION 8 REPEAL AND REPLACE? NOT SO MUCH: What the ACA Means for You 9 A WORKAHOLIC’S LESSON ON LOVE & LOSS Lindsey Boggs - From The Ritz To a Padded Cell 12 BE A BETTER LEADER Be More Like Your Heroes 14 TEAM CULTURE There’s An App For That 20 ARE YOU AN ACCIDENTAL DIMINISHER? Diminishers Vs. Multipliers 22 IS CAREER REINVENTION IN YOUR FUTURE? 24 MIKE MICHALOWICZ A Simple Technique To Skyrocket Productivity 25 THE VALUE OF PROFESSIONAL LIABILITY INSURANCE 26 THE BASICS OF FLEET SAFETY 27 THE VALUE OF CYBER COVERAGE FOR MANUFACTURING WELCOME Hello and welcome to the fall 2017 issue of Sterling Insurance Group Risk & Business Magazine! Our first print run in the spring of 2017 went splendidly, and we couldn’t be more pleased. In this issue, we hope to continue to meet the standards our readers have set for us. During the past six months, we have continued to provide the highest quality education and service to our clients covering all aspects of insurance coverage, and we plan to continue doing that far into the future. In this issue, we cover a wide variety of issues we think will be helpful to our clients. Some of those include fleet safety, cyber concerns for manufacturing companies, the ins and outs of discipline and termination of employment, and a handful of others. All of these topics are not only important but may provide some insight into things you need to be on the lookout for in your own business. So please, take the time to review the information we have compiled here. If you have questions or concerns or would like to contact us for more information on any of the topics outlined here, we would love to hear from you by phone or email. Should you have any topics that you want to see covered in future issues, drop us a line or call us at 586-323-5700. Thanks and Happy Reading, Joe Haney President and Principal The Sterling Insurance Group WWW.STERLINGAGENCY.COM 28 RECRUITING FOR SUCCESS 30 THE POWER OF BELIEFS IN BUSINESS 5

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