Risk & Business Magazine Spectrum Spring 2021 | Page 13

FIND YOUR WHY
Living an extraordinary life is living fully . I believe that we all have enormous potential inside each of us , and if there are parts of that potential that we do not develop , we are cheating the rest of the world out of the contribution that we could have made .
So if I don ’ t live fully , I don ’ t just deny myself a lot of joy and satisfaction ; I deny the rest of the people in the world the benefit of what I could have contributed . Success is when you are firing on all eight cylinders , mentally , physically , emotionally , with family , socially , in your career , financially , and spiritually — all of those are part of you and they all deserve your very best . Living an extraordinary life is like when the flight attendant says , “ You must put your own oxygen mask on first before helping those around you .” When you first hear that , it actually sounds a bit selfish . However , what use will you be to anyone else if you do not take care of yourself first ?
A personal purpose statement is not something you just write out , post , and expect automatic achievement from . You need to make yourself accountable — it needs to be measurable . For me , living an extraordinary life means there are so many things I need to be working on daily , personally , and professionally . It is everything from whom I am spending my time with ( are they positive or negative influences in my life ?) to my health , exercise , and diet . Some people think that if they eat junk food all day , that is their business . However , I realize that if I eat a poor diet , it is one of the most selfish things I can do . Because when I get home after work , I am going to be exhausted and irritable and not have any good energy left to spend with my boys . Therefore , I just cheated them . It is not only living longer , but it is the quality of life I want to have during my fifties , sixties , and beyond .
Any time I am feeling like I am not living an extraordinary life , and that is more times than I like to admit , I can look at my key drivers and see why — see what I am neglecting — and hopefully I can get right back on track .
I invite you to live an extraordinary life so countless others will . +
PERSONAL
Personal
Family
Health
Relationships
Self Esteem
Diet
Spiritual Role Model Exercise Give More Fun Mind
PROFESSIONAL
Professional Development
Business
Team
Learning
Vision
Sell Vision
Network Plan Opportunity Goals Charity Encouragement
John DiJulius is redefining customer service in corporate America today . He didn ’ t read the books on customer service , he wrote them : Secret Service , Hidden Systems That Deliver Unforgettable Customer Service , What ’ s The Secret ? To Being a World Class Customer Service Organization , The Customer Service Revolution , The Best Customer Service Quotes Ever Said , and The Relationship Economy . One of the most captivating and charismatic speakers today , John ’ s keynotes and workshops are used by world-class service companies to provide unforgettable customer service every day . In his high-energy presentations , he uses powerful visuals as he discusses the 10 commandments of customer service and explains how to improve the service aptitude of employees at all levels .
BY : JOHN DIJULIUS CHIEF REVOLUTION OFFICER , PRESIDENT
As the authority on world-class customer experience , organizations across America use his philosophies and systems for creating world-class service . He has worked with companies such as the The Ritz-Carlton , Lexus , Starbucks , Nordstrom , Panera Bread , Nestle , Marriott Hotel , PWC , National City Bank , Cheesecake Factory , Progressive Insurance , Harley Davidson , State Farm , Chick-fil-a , and many more , to help them continue to raise the bar and set the standard in service that consistently exceeds customer expectations .
TheDiJuliusGroup . com
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