CONTENTS
4 KEY-PERSON INSURANCE 6 CTECH MANUFACTURING
9 14 EASY INTERVIEW BODY LANGUAGE HACKS Vanessa Van Edwards
12 YOUR PASSION IS INFECTIOUS David Meerman Scott
14 THE TOP 4 ‘ NO-ORIENTED ’ QUESTIONS Chriss Voss
16 44 THINGS I ' VE ( ALMOST ) LEARNED AS I TURN 44 Neil Pasricha
18 THE UNINTENDED CONSEQUENCES OF PPP AND ERC Andy Bailey
20 TAKING CHARGE Liz Wiseman
22 HOW TO BECOME ONE OF THE TOP CUSTOMER SATISFACTION COMPANIES John DiJulius
26 WHAT IS MDR ? John Roberts
28 DEPARTMENT OF LABOR INDEPENDENT CONTRACTOR RULE
WELCOME
Welcome to the spring 2024 edition of Risk & Business Magazine . Spectrum Insurance Group is pleased to provide this magazine as a valuable resource for your company . The purpose of the magazine is to bring relevant content to help your business succeed . Inside this edition , you ’ ll find many great articles related to business insurance , employee benefits , safety / risk management , employment law , banking , financial management , and general business topics . We think you will find these articles informative and useful to the success of your business .
When Spectrum Insurance Group was started in 2007 , one of the core values we established was to provide value-added services to our customers . Risk & Business Magazine provides another outlet to help inform and educate not only our customers but all businesses located throughout the state of Wisconsin . What is good for all businesses in Wisconsin is good for Spectrum Insurance Group !
The year 2024 continues to be a very difficult year for the insurance marketplace . Most of the large losses continue to be in the property line . This year will continue to see higher than average rate increases in property and auto insurance as losses continue to outpace premiums . Casualty policies ( general liability , auto liability , and umbrella ) are seeing the adverse effects of social inflation caused by large jury awards , especially in the auto liability and umbrella lines . Restrictions in policy terms and conditions are also very common , with limitations on roofs being placed on ACV valuation as well as older buildings being placed on ACV instead of reconstruction cost . There are many factors that will dictate what happens to insurance premiums for the remainder of 2024 and 2025 , but signs point to a plateau in premiums sometime in 2025 .
Now more than ever , you need an insurance professional who understands your business , helps you plan for unique risks , has access to many insurance companies , and advocates on your behalf . All of this can be achieved by working with an independent insurance agent who can tell your story to insurance carriers in a way that will best position your business come renewal time . No matter what happens in 2024 and 2025 , businesses in Wisconsin have an innate ability to adapt to challenges that they are confronted with . This makes Wisconsin an excellent state to do business in ! +
Darrel Zaleski , Owner SPECTRUMINSGROUP . COM
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