Risk & Business Magazine Spectrum Insurance Magazine Fall 2018 | Page 30

WORKERS’ COMP CLAIMS RESOLUTION Understanding Common Aspects of Workers’ Comp Claims Resolution D ealing with workers’ compensation claims isn’t always as straightforward as one might hope. Unfortunately, as an employer, sooner or later you will have to deal with an employee injury. To help you through the process, here is a breakdown of some of the common concerns employers have while working through these claims. BY: LARRY WICKS, WORKERS’ COMP CLAIMS ADVOCATE, SPECTRUM INSURANCE GROUP 30 INDEPENDENT MEDICAL EXAMINATIONS (IME) Your workers’ compensation insurance carrier is entitled to schedule an independent medical examination, or IME. They may choose any doctor, chiropractor, or psychologist. Usually, the adjuster chooses a doctor who specializes in the worker’s injury. The examination may be scheduled at any time during the claim. Once the worker is properly notified of the appointment, he or she must attend. Failure to attend places their claim on hold. Few doctors are willing to perform these examinations because they are in private practice and are not on the staff of the insurance company. Therefore, it may take a few weeks to get an appointment.