POST-COVID INSURANCE
DIGITIZING SPECTRUM INSURANCE
IN A POST-COVID WORLD
Agency relationships
with customers are the cornerstone of the industry . COVID-19 changed that dramatically , almost overnight . Today , business takes place almost exclusively remotely .
Dinners and drinks have faded into memory . Handshakes have virtually disappeared from our common experience . And progressively , more customer touch points have moved online .
Over a year ago , Spectrum agency began to invest in our new digital platform . This platform allowed us to thrive in the new COVID reality by helping us to connect to our partner carriers and find the best solutions for our policyholders . Spectrum has been a pioneer in this space and one of the early adopters of this type of technology within the state of Wisconsin . Our new platform will make it easier to access innovative products . It will make quoting easier to understand .
WE ARE EXCITED ABOUT EXPANDING OUR DIGITAL CAPABILITIES AS IT WILL ALLOW US TO LEAD THE WAY IN THE POST- COVID ERA WITH NEW CAPABILITIES THAT INCLUDE THE FOLLOWING :
• Digital data collection to make the insurance experience easier and less frustrating for customers
• Digital loss prevention tools to help make our policyholders safer
• An expanded array of coverage options to protect against the evolving range of threats that policyholders face in today ’ s world
Many agencies are struggling to adapt to the new world , but we have been preparing for this for years . We have already launched our digital storefront and fortified our back-office connectivity with carriers .
You will see our digital platform evolve and provide information to you where you are and when you need it . Our focus is on our customers and being the risk experts that you can count on today and for years to come , regardless of the changes life throws at all of us . +
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