LOCAL FEATURE
James Paulet and his partners , Rob Tjostelson and Kris Genskay , take pride in the fact that their roofing company , Earth Friendly Builders LLC , offers experience and master craftmanship . “ We are onsite contractors ,” he says . “ Our license holders are on-location for every single job and literally handhold the customer until the work is done right .”
Because the partners offer top-of-theline service to their clientele , they expect the same quality of performance in return when it involves companies that produce for their business . So when it came to finding the right insurance agent , the partners had a tough time at first . “ Each time we brought in someone new , they steered us wrong ,” Paulet recalls . “ It wasn ’ t until we met Alisha Paradise with Nesbit Agencies that we found the best agent for us . Out of a dozen or so agents , she truly has our best interest at heart .”
It comes as no surprise that Nesbit Agencies states the following on their website : “ We know insurance can be confusing , complex , and frustrating . But it doesn ’ t have to be . At Nesbit Agencies , we provide you with personalized coverage that is customized for the specific needs of your business .”
Upon meeting Paradise , Paulet was impressed with her honesty and integrity . “ She never tried to sell us things we didn ’ t need ,” he says . “ She was completely transparent .”
Paulet says he now considers Paradise to be the fourth member of his business team . “ I have to say she ’ s one of the most valuable resources we could ever have ,” he says .
Not only is she always available to answer questions for Paulet and his crew but she also helps out Paulet ’ s referral businesses , even if they don ’ t become clients . “ I make an effort to steer new clientele to Alisha , but even if they don ’ t go with her , she readily answers questions out of the goodness of her heart ,” he notes . “ She never charges them .”
As a roofing company , Earth Friendly strives to develop smart solutions that save customers time and money . They take pride in sticking to their deadlines as well as consistently staying well within or under their clients ’ budgets while ensuring excellent quality control .
Moreover , Earth Friendly Builders is committed to being good stewards of the environment , which means they use environmentally friendly materials , recycle all waste when possible , and install the most energy-efficient roofing systems . As environmentally conscious builders , they endeavor to maintain the smallest carbon footprint possible .
Paulet says that all new subcontractors are sent to Alisha for coverage before beginning any job .
“ WE GOT BURNED EARLY ON AND HAD TO PAY A LOT OF MONEY BECAUSE OUR SUBS DIDN ’ T HAVE THE RIGHT COVERAGE OR CREDENTIALS ,” HE SAYS . “ NOW WE IMMEDIATELY SEND THEM TO ALISHA BEFORE ANY WORK IS TO BEGIN .”
Paulet admits to having made a lot of mistakes , learning the hard way what works best for the business and what doesn ’ t . “ I don ’ t know a lot about the insurance industry ,” he says . “ That ’ s why we are so fortunate to have Alisha on our team . She tells it like it is and always steers us in the right direction . Also , she doesn ’ t pad her pockets , which is important to us , as we live by the same business ethic . The customer and their needs always comes first .”
As for representing the customer , Paulet says Paradise ensures that they always maximize their claims . “ Even when it comes to fighting insurance companies , she ’ s been a rock star for us ,” he says . “ I cannot say enough good things about her .”
In addition to quality work and excellent customer service , Paulet believes that Paradise has helped make his company one of the best in the business . “ We are a local business with a passion for our work and a passion for our customers ,” he notes . “ Alisha is someone who has a passion for what she does , and it shows in everything she does for us .” +
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