The struggles are overcome in the same
way that the company has grown through
a unique approach to both management
structure and selecting clients. Many
companies struggle with growth because
they don’t empower their frontline
people to make decisions and try to
control everything. Schoenfelder does
things differently. The frontline people
are the ones who should be making
most decisions, because they are most
knowledgeable of the situation and able
to react the quickest. Mark Schoenfelder
has learned the hard way that when his
people disagree with him, they are usually
right. By empowering the frontline,
Schoenfelder Renovations saves money,
time and can provide better service.
Another aspect of the business is ensuring
that risk management is being properly
handled. Over the years, Schoenfelder
Renovations has worked with a number
of companies, many of whom tried to
earn business by providing the lowest
prices. The problem? Well, you get what
you pay for. One insurance company
secured prices based on telling the
carrier that Schoenfelder never worked
above three stories. The agent knew this
was incorrect from the outset and left
Schoenfelder exposed to significant risk.
SCHOENFELDER
RENOVATIONS IS A
COMPANY BUILT ON
THE MOST IMPORTANT
PRINCIPLES IN BUSINESS:
MAINTAIN QUALITY,
PARTNER WITH THE BEST
PEOPLE AND EMPOWER
YOUR EMPLOYEES TO BE
GREAT. IT HAS SERVED
THEM WELL OVER THE
YEARS, ALLOWING THEM TO
ACHIEVE OVER 400 PERCENT
GROWTH IN THE LAST 10
YEAR.
Ready to get started on your next
commercial project? Give Schoenfelder
Renovations a call at 952-345-2900 or
visit them online for more information at
schoenfelderenovations.com. +
Eventually they found their way to Nesbit,
which has handled their risk management
ever since. That relationship has been
successful because it isn’t treated like
a one-time transaction and, instead, is
a partnership. Rather than focusing on
price, Nesbit provides Schoenfelder with
great value in terms of risk management,
advice and service. The relationship
is long term and built on trust. When
something needs to change (like a carrier
for instance), Nesbit and Schoenfelder
discuss the needs, values and challenges
and arrive at a mutual decision. Nesbit
was critical in finding a Work Comp
carrier that would write coverage in
New York state and others. They have
also helped guide Schoenfelder through
insurance audits and has assisted when
claims arise. Nesbit has proved to be a
good partner over many years, through
insurance audits, recessions and growth
periods.
* Images provided directly from Schoenfelder Renovations
5