CLIENT SPOTLIGHT
Building Order from Chaos:
S. Robideau Construction
I
n 1997, S. Robideau Construction was founded with a simple
goal: to build satisfying relationships with businesses and
homeowners in the community of Elk River, Minnesota.
Since then, they have grown to be a full-service provider of
fire, water, and storm damage restoration and construction
services and have expanded their reach all across Minnesota
and North Dakota. The process? Simple: maintain high ethical
standards, attention to detail, and client communication while
staying focused on the restoration process itself.
When it comes to restoration, the process is a bit different than
general construction services. First, the belongings and contents
of a home or business must be dealt with. A cleanup must occur.
From there, the rebuild can begin. Insurance companies prefer
companies to specialize in restoration for these types of losses,
and S. Robideau Construction has not only a proven track record
of quality work but they are also a preferred vendor of many
insurance companies.
By working closely with adjusters over the last 20 years, S.
Robideau employees are exceptionally prepared for the unique jobs
and situations that they will encounter. That experience leads to
shorter turnaround times, which is of the utmost importance on
restoration jobs where businesses or families are displaced from
their property due to the damage. Understandably, people want to
get back to home or work as quickly as they can, and S. Robideau
Construction specializes in making that happen. Twenty-four
hours a day, they are on call. And the quality of their work often
leads to follow-up jobs unrelated to the restoration.
So what are the values that have led them to become the company
that they are now? The values they hold dear are safety, people,
process, and a desire for exceptional
customer service.
Every meeting begins with
safety, usually a “safety
share” in which employees
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vocalize concerns or things they have seen or encountered which
may have safety implications for the crew.
After safety comes the employees, many of whom have been with
the company for years. The experience they bring to the table is
second to none.
The S. Robideau process boils down to an evaluation and
estimate (either with the property owner or an
adjuster), a complete restoration, and the
completion procedures.
And at the end of the day, satisfaction
is the top priority. The fact that
insurance companies and clients
keep coming back for more speaks
volumes about the quality of service and
the professionalism that S. Robideau
employees bring to the table.
Whether it’s commercial or
residential, S. Robideau Construction
has got you covered. Give them
a call for more information or
to get your estimate at 763-434-1418.
You can also visit them online at
firewaterstormdamage.com. +