Risk & Business Magazine Miller Winter 2019 | Page 5

6 feature WELCOME SOCIAL ENGINEERING PROTECTING YOUR SMALL BUSINESS CONTENTS Welcome to the fall edition of Risk & Business Magazine. In this publication, we have chosen to focus on cybersecurity since the threat of being hacked has moved much closer to home and is no longer something only big corporations need to worry about. 8 YOUR CHECKLIST FOR AVOIDING IT SECURITY BREACHES As we get ready to go to press, reports have been released that both the Listowel and Wingham hospitals were victims of a ransomware attack. The hospitals’ ransomware attacks came just days after similar cyberattacks at the city of Woodstock and the Woodstock Police Service. 9 THE NEW ECONOMIC MODEL 2.0: PROFIT + PURPOSE Amy Jo Martin The city of Stratford was hit by a ransomware attack in April and paid around $75,000 in Bitcoin to restore access to its information systems. 5 LETTER FROM THE PRESIDENT 12 READ MORE BOOKS Neil Pasricha 14 HOW WE DO PERFORMANCE REVIEWS Ari Meisel 16 ATTRACTING YOUR MOST IDEAL CUSTOMERS + CLIENTS Joe Polish 20 HOW DO YOU BALANCE YOUR PERSONAL AND PROFESSIONAL SOCIAL MEDIA PRESENCE? 22 BRAND ENDEARMENT: Return the High-Five Some reports say that data is now more valuable than oil, and whether you or not agree with that statement, there is no denying that our personal information and that of our customers is at greater risk than ever before. With that in mind, we have tried to provide you with information to help you understand how and where you may be vulnerable to attack. We encourage you to reach out to your insurance provider and look at what kind of cybercoverage your policy provides. We are also happy to provide a no-obligation review and audit of your risk management program. 24 PERSONALITY TESTS 26 CRYPTOCURRENCY, BLOCKCHAIN, AND THE WHOLE NINE YARDS 28 CYBER STATS At-A-Glance 30 CYBER 101 Sincerely, Todd Farrell President MILLERINSURANCE.CA 5