Risk & Business Magazine Miller Insurance Spring 2016 | Page 23

Q: Are candidates as honest as in this example? Brad: Yes, because Topgrading injects candidates with a powerful “truth serum,” one that high performers welcome but low performers hate. Q: What is the Topgrading “truth serum?” Brad: Candidates are told from the start that THEY will eventually have to arrange reference calls with former managers and others YOU choose. So if you were to talk with Susan you’d say the candidate admit Y]