Risk & Business Magazine McFarlan Rowlands Magazine Summer 2018 | Page 8

4 ENGAGING EMPLOYEES Ways to Increase Employee Engagement E ngaging employees results in a lot of positives for businesses, from customer engagement to increased profit levels and sales. Employee engagement is linked to productivity, retention, safety, and company culture. BY: ALYSSA THERKILDSEN COMMUNICATIONS COORDINATOR This term directly impacts the bottom line since engaged employees can sell more than disengaged employees. Companies that really hope to have a sustainable competitive edge should set up a clear way for employees to become engaged by management. If you step back and think about what the term actually means, it surely makes sense that engaged employees will sell more. While each business defines the term differently, there are some key aspects which apply to all of them: 1. COMMUNICATE CORE VALUES Establishing a well-communicated and well-defined vision can give meaning to core values and help employees recognize behaviours that support that vision. A good leadership team will communicate core values and give meaning to the employee’s experience. Employees who have engaged their heart and soul to achieve a certain goal will see the results that they want. Constant communication and engagement gives employees something to look forward to when they come into work every day, which then leads to better and more efficient performance overall 2. PROMOTE A TRUST CULTURE To get excellent employee engagement and the best results from them, build up a trust culture. Discuss with your management team the best ways to build up trust with your employees and ask them if the employees are doing well. Never stop checking in, but don’t micromanage. 3. PROVIDE CLEAR EXPECTATIONS To attain the best results, provide clear expectations to employees. Set specific goals for them and let them know what you are expecting of them. If they know your expectations, they can give 100 percent to fulfill those expectations. 8 4. OFFER COMPETITIVE PAY Like it or not, competitive pay and good working conditions are the absolute best way to get your employees engaged. If they feel they are not being adequately compensated, they will resent the company, do less efficient work, and be more likely to quit. +