Risk & Business Magazine McFarlan Rowlands Magazine Summer 2018 | Page 5

16 feature DR. MARSHALL GOLDSMITH: BAD HABITS OF SMART LEADERS CONTENTS WELCOME It is my pleasure to welcome you to our summer edition of McFarlan Rowlands Risk & Business Magazine and my first edition as CEO. As of February, I have assumed the role of President and CEO here at McFarlan Rowlands. We are happy to have Rodney Hancock focusing his attention on the role of Chairman of the Board of Directors. The last few months have been a period of transition here at McFarlan Rowlands, and we are keeping very busy. The changes in weather patterns throughout the last several months have had a significant effect on our clients’ needs for coverage and service. From flooding to weather-related automobile accidents, we have had our hands full in 2018. We continue to strive to provide a wide range of coverages unique to the needs of our patrons. 6 MAP YOU FUTURE STRATEGY Lessons From David Karandish. We have had a full spring season. From sponsorships to acquisitions, we were never in short supply of excitement. 8 4 WAYS TO INCREASE EMPLOYEE ENGAGEMENT Linked To Productivity, Retention, Safety, And Company Culture We continue to move our business forward and have added a new office in Kitchener. DA Kurt Insurance Brokers will operate as a division of McFarlan Rowlands, keeping their current name and branding. We are excited to add their dedicated staff to our team here. This growth continues our tradition of adding insurance companies with a strong community presence that share similar values to our own. 9 TO BUY OR TO BUILD,THAT IS THE QUESTION Expert Tim Miller Weighs In 10 BODY LANGUAGE TIPS FOR ENTREPRENEURS 12 FIVE WAYS A BUSINESS LOSES SALES 14 FIND MORE TIME IN YOUR DAY 20 STEPS TO BUILDING AN ONLINE INFLUENCE 22 TEN PUBLIC SPEAKING TIPS 24 INTERVIEW BETTER: Myth’s Exploded 25 FLOOD INSURANCE What´s The deal? 26 HOLLANDIA POOLS & SPAS 27 5 TIPS TO CREATE AN INNOVATIVE OFFICE CULTURE In other news, we are pleased to continue to partner with many great causes within the communities we serve. We are proud to be able to offer our support to local events such as the VON Great Community Run, Walk n’ Roll; and the Walk So Kids Can Talk Help Phone presented by BMO. Please visit our website www.mcfarlanrowlands.com if you would like to learn more about how we support the communities we serve! I want to thank you all for taking the time to read this edition of McFarlan Rowlands Risk & Business. I hope you are able to take away something valuable from these pages. 28 HOW TO IMPLEMENT A SAFETY CULTURE 30 STRESS RELIEF TECHNIQUES YOU CAN USE AT WORK Burke Neale, CEO 31 THE MISUNDERSTOOD VALUE OF SURETY BONDS McFarlan Rowlands www.mcfr.ca 5