Risk & Business Magazine Marcotte The Magazine - Winter 2018 | Page 25

TRANSPARENCY AND VALUE
W
hile transparency has
become somewhat of
a buzzword in many
industries, one place
you often don’t find it
is in an insurance transaction. Marcotte
has taken on this challenge full force by
introducing a transparent service model
into everything we do.
In working with so many different types of
Midwestern businesses over the years, we
have learned a lot about the challenges they
face. Many times, a busy CEO or business
owner wears multiple hats throughout
a typical workday. As the person who is
ultimately responsible for every aspect
of the business, sometimes they need
to handle everything from servicing
customers to employee safety to mopping
floors when there’s no one else available.
We understand the challenges small- and
medium-sized businesses face. That’s
the reason we work so hard to deliver
transparency and customization in the
Marcotte service model. When we develop
a partnership with our clients, we become
an extension of their business. In planning
for each client’s needs, we go through an
extensive discovery process, reviewing
not only their current insurance program
but also identifying other challenges
faced by their team. We work with
our clients to develop a unique annual
service calendar based on their individual
priorities. Marcotte then provides solutions
throughout the year, ranging from HR and
Safety Consulting to legislative compliance
updates and employee education.
As a fiercely independent firm, Marcotte
periodically conducts a comprehensive
marketplace evaluation of each client’s
insurance program. We cast a wide net
toward multiple insurance carriers, each
with their own strengths and appetites,
ultimately creating a comprehensive
insurance program that will best meet
the unique needs of our client’s particular
business.
When renewal time comes, we work with
our client partners to evaluate emerging
risks to their business while advocating for
them with insurance carriers, negotiating
Marcotte Delivers Full
Transparency and Value
the best combination of rates and coverage.
If there are unexpected changes within a
business during the year, we work to ensure
that the coverage program is appropriate
at every stage. Marcotte provides ongoing
communication with clients regarding
any type of news or legislation that could
impact their business or their insurance
requirements.
If your business is looking for a partner
who brings real solutions across a wide
spectrum of challenges, Marcotte may be
just the right fit. By delivering excellent
service—along with full transparency—
we look to strengthen our relationships
with current clients and continue to
build new ones. As always, we encourage
you to contact us with any questions or
concerns you may have about any aspect
of your business. Chances are we have
the experience to understand your needs
and the expertise to help you achieve your
goals.
BY: BOB SMITH AAI
ADVISOR
Bob Smith has been
COMMERCIAL LINES
a risk management
market leader for more than a decade.
Bob’s underwriting background and depth
of knowledge enables him to obtain the
most comprehensive and cost effective risk
management programs in the marketplace for
his clients. As an Advisor, he leads a team of
professionals designing commercial insurance
and loss control programs, providing claims
analysis, employee benefit programs, retirement
plans and HR consulting. A Tekamah, Nebraska
native, Bob earned a degree in Business
Administration from Dana College. He is a
Licensed Consultant and holds the Accredited
Advisor of Insurance (AAI) designation.
25