Risk & Business Magazine Knight Archer Insurance Magazine Fall 2017 | Page 31

CYBER RISK AND LIABILITIES knowledge of how and why their Web activities will be monitored, and what types of sites are deemed unacceptable by your policy. • Workplace rules for behaviour should be clear, concise and easy to follow. Employees should feel comfortable performing both personal and professional tasks online without making judgment calls as to what may or may not be deemed appropriate. Businesses may want to include a splash warning upon network sign-on that advises employees about the company’s Internet usage policy so that all employees are on notice. ESTABLISH A SOCIAL MEDIA POLICY. Social networking applications present a number of risks that are difficult to address using technical or procedural solutions. A strong social media policy is crucial for any business that seeks to use social networking to promote its activities and communicate with its customers. At a minimum, a social media policy should clearly include the following: for, or get notices from, social media sites • Guidance on selecting long, strong passwords for social networking accounts, since very few social media sites enforce strong authentication policies for users • Additional rules of behaviour for employees using personal social networking accounts to make clear what kinds of discussion topics or posts could cause risk for the company All users of social media need to be aware of the risks associated with social networking tools and the types of data that can be automatically disclosed online when using social media. Taking the time to educate your employees on the potential pitfalls of social media use, especially sites with geo-location services, may be the most beneficial social networking security practice of all. + • Guidance on the acceptability of using a company email address to register WWW.KNIGHTARCHER.COM • Specific guidance on when to disclose company activities using social media and what kinds of details can be discussed in a public forum IDENTIFY POTENTIAL REPUTATION RISKS All organizations should take the time to identify potential risks to their reputations and develop strategies to mitigate those risks with policies or other measures as available. Specific types of reputation risks include: Are you keeping your business protected online? • Being impersonated online by a criminal organization (e.g., an illegitimate website spoofing your business name and copying your site design, then attempting to defraud potential customers via phishing scams or other methods) You’ve worked hard to make your business successful - and we want to help you keep it that way. • Having sensitive company or customer information leaked to the public via the Web Introducing CyberOne® and Data Compromise coverage - two new products designed to assist you in the event of cyber attack or data breach. • Having sensitive or inappropriate employee actions made public via the Web or social media sites All businesses should set a policy for managing these types of risks, and plan to address such incidents if and when they occur. Such a policy should cover a regular process for identifying potential risks to the company’s reputation in cyber space, practical measures to prevent those risks from materializing, and plans to respond and recover from incidents as soon as they occur. For more information about this important coverage, talk to your independent insurance broker or visit our website. Knight Archer Insurance has numerous sample cyber security policies available to our clients upon request. These policies are a great starting point for your policy- creation efforts and can be modified to fit the unique needs of your business. PEACEHILLSINSURANCE.COM 31