Risk & Business Magazine Jones DesLauriers Insurance Magazine F2017/W2018 | Page 28

THE RISK AUDIT BY: DINA GODINHO PARTNER, ACCOUNT EXECUTIVE, JONES DESLAURIERS INSURANCE The Risk Audit: A 60-Minute Conversation You Can’t Afford to Skip N o one relishes the idea of pulling back the curtain on his or her business to discover what disasters may be lurking, ready to compromise future livelihoods. There is, however, a new tool—the Risk Audit—that aims to identify risks that are unique to your business, establishes a plan to address these risks, and ultimately helps you sleep at night. The Risk Audit is a quick but thorough process that focuses on identifying exposures to your business, assessing your ability to mitigate those exposures, and developing a plan to mitigate the risks. The ultimate goal of the Risk Audit is to lower your total cost of risk (TCOR) and maximize the effectiveness of the money your company spends to mitigate risk, either through an insurance product or transferring the risk to others. 28 THE AUDIT The initial step involves a 60-minute meeting between a senior executive of your company who understands all facets of your operation and a risk management consultant who focuses specifically on your business segment. The consultant will visit your office and spend the necessary time going through your specific concerns and emerging areas of risks that the consultant has witnessed trending in your industry. As part of the initial meeting, the consultant will complete a pre-audit questionnaire that is specific to your business. While the audit questionnaire is unique to each client, some areas of discussion are common to all industries: • Cybersecurity • Employee theft and dishonesty • Human Resources and employment practices and issues • Business continuity • Supply-chain exposures • Workplace violence • Some of the more traditional exposures normally addressed through a comprehensive insurance program SCORING During the initial audit process, each risk is identified and scored based on its potential impact on your business. The risks are then assessed based on your operation’s current state of preparedness to address these exposures. Example: A financial institution may score a 10 (the highest possible business impact) on compromising client information (cyber exposures) and a five on preparedness due to a large investment in state-of-the-art