Risk & Business Magazine JGS Insurance - Summer 2020 - Page 3

Welcome! LETTER FROM THE PRESIDENT A colleague of mine recently told me, “This week is the longest year of my life!” It’s easy to identify with that statement. As of this writing, we are entering the 11th week of “Shelter In Place.” It’s almost incomprehensible what has transpired over the past three months since COVID-19 took root in the United States and we became the global hotspot for the coronavirus. All businesses except “essential businesses” have been forced to close indefinitely or pivot their workforce to work from home with little to no time to prepare. Hopefully, we are starting to see some light with the reopening of the parks, beaches, and curbside pickup for retail operations. I fear, however, that we will be dealing with this for some time until we get a vaccine. At JGS Insurance, we were fortunate to have already piloted a volunteer workfrom-home program since January. Almost half of our staff were already set up with the proper tools and protocols to effectively work from home. We had to scramble to get the balance of the staff prepared to work from home very quickly. We were successful in getting 100 percent of our staff in all of our offices to work from home within a few days of Governor Murphy’s order to shelter in place. Like all of you, we have had to react quickly and adapt to the new technologies that have enabled us to communicate with our customers effectively while working remotely. We have hosted one-on-one “Town Halls” with our customers and a representative from each of our service teams to answer questions, give guidance, and communicate as much as we can all of the changes that have transpired at the local, state, and federal level. We have utilized the videoconferencing apps Zoom and GoToMeeting to facilitate these Town Halls. We hosted our first webinar and participated in numerous others as both panelists and participants each week. We have developed a Coronavirus Resource Center on our website that is updated regularly as situations develop and guidelines evolve. You can check it out at: JGSINSURANCE.COM/CORONAVIRUS- RESOURCE-CENTER On this page you will find recordings of the webinars we have hosted recently. If you have not had a chance, check out our most recent webinar: “What Now? Preparation for PPP Loan Forgiveness and Return-to-Work Challenges.” We were fortunate enough to have the law firm of Giordanno, Halleran & Ciesla address employment practice issues that you need to prepare for with the reopening, as well as have the accounting firm Withum prepare you for the necessary steps you will need to take in order to ensure loan forgiveness from the PPP Program. In addition, we are providing return-to-work checklists, best practices for reopening your business, and Insurance Carrier updates for both Property & Casualty and Employee Benefits that outline steps they are taking to help our customers. We will continue to be a resource for all of you as we move through these ever-changing times we find ourselves in. With the summer arriving and plans being developed to reopen the state as best we can, we look forward to some semblance of normalcy returning. We as a nation have been through far worse than what we are currently facing and have always emerged stronger and better. I look forward to the day when all of this is behind us and we can get back to discussing regular Risk & Business items. Be well. Vinnie Hager, President JGS Insurance est. 1919 JGSINSURANCE.COM 3