Risk & Business Magazine JGS Insurance Risk & Business Magazine Spring 2018 - Page 15

APPROXIMATELY FOUR OUT OF EVERY FIVE ISSUES — BE THEY TECH , TEAM , TOOL , OR PROCESS- RELATED — ARE DIRECTLY TIED TO THE QUALITY OF INTERNAL COMMUNICATION .
COMMUNICATION

As business owners , finding the room to really look at your company can be a challenge . Oftentimes , we spend so much time working in our business that we don ’ t have the time to sit down and analyze things .

We know there are inefficiencies . We know there are problems .
But finding the bandwidth to actually identify where those problems are rooted , why they ’ re there , and how we can fix them is a different story .
That ’ s one of the perks of starting Leverage — our business is your business , which means I have the time to really look at what ’ s happening .
In the roughly seven months we ’ ve been running LDVA , I ’ ve noticed a particular pattern amongst our clients . A pattern that stretches across industries , geographies , and depth of expertise .
This pattern emerges in the type of issues our clients most frequently ask us to resolve for them .

APPROXIMATELY FOUR OUT OF EVERY FIVE ISSUES — BE THEY TECH , TEAM , TOOL , OR PROCESS- RELATED — ARE DIRECTLY TIED TO THE QUALITY OF INTERNAL COMMUNICATION .

And , based upon what I can see , the excessive and maddeningly inefficient use of email is at the very heart of problem .
Email needs to be reserved — almost exclusively — for external communication . If it ’ s a conversation that should be happening behind closed company doors , only use email as a failsafe , last resort .
Instead , try using the two tools I recommend above all others :
SLACK AND TRELLO
Slack and Trello are absolute gamechangers !
Slack is the perfect tool for collaboration . It allows for direct , one-on-one conversations as well as on-going group discussions with multiple participants . Slack can also be paired with numerous apps and bots that take its versatility to astonishing heights .
Trello is a project management tool par-excellence . It ’ s simple , clean , and outrageously intuitive . When communication — be it a comment , question , or marching order — is tied to a specific project , it should be directly added to the project ’ s profile in Trello . At Leverage , doing this enables us to stay unbelievably organized — everyone knows the exact state of a project and any given time .
Slack and Trello have 10x ’ d our ability to conduct business at Leverage , and those results have been mirrored in every client we ’ ve migrated to these two tools .
Now , having said all that , there is a critical caveat to pay attention to :
If Slack and Trello aren ’ t properly set up , your communication WILL NOT IMPROVE .
Remember — as phenomenal as Slack and Trello are , they ( like email ) are tools , and tools can either be helpful or harmful .
When you ’ re employing new communications and project management technologies , it is absolutely imperative to look before you leap — think about the best way to use your tools before using them .
Don ’ t create a Slack channel that only has one member
Don ’ t build a Trello board with only one card .
Be strategic in laying the groundwork and you ’ ll be strategic in the eventual execution . +
IDEA TO EXECUTION :
How to Optimize , Automate , and Outsource Everything in Your
Business Ari Meisel and Nick Sonnenberg recently launched a profitable Virtual Assistant ( VA ) business in just one day – challenging the startup mentality that every new venture requires months of planning and a large investment of capital . Their VA business was born from scribbled notes on a cocktail napkin during dinner and was an upand-running less than 24 hours later . By following their 3 step process : Optimize , Automate , Outsource , they leveraged free , readily available digital tools and apps with no outlay of cash whatsoever .
BY : ARI MEISEL , SPEAKER , BESTSELLING AUTHOR & ENTREPRENEUR
Ari ’ s story starts in 2006 , when some unexpected news derailed his booming real estate career : Crohn ’ s Disease : He lost weight , energy , and the ability to work with regularity — in fact , there were times he could only work for sixty minutes a day .
Through excruciating amounts of trial and error , Ari not only regained control of his life but beat this seemingly unbeatable disease — and is now symptom-free .
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COMMUNICATION A s business owners, finding the room to really look at your company can be a challenge. Oftentimes, we spend so much time working in our business that we don’t have the time to sit down and analyze things. We know there are inefficiencies. We know there are problems. But finding the bandwidth to actually identify where those problems are rooted, why they’re there, and how we can fix them is a different story. That’s one of the perks of starting Leverage — our business is your business, which means I have the time to really look at what’s happening. In the roughly seven months we’ve been running LDVA, I’ve noticed a particular pattern amongst our clients. A pattern that stretches across industries, geographies, and depth of expertise. This pattern emerges in the type of issues our clients most frequently ask us to resolve for them. APPROXIMATELY FOUR OUT OF EVERY FIVE ISSUES — BE THEY TECH, TEAM, TOOL, OR PROCESS- RELATED — ARE DIRECTLY TIED TO THE QUALITY OF INTERNAL COMMUNICATION. And, based upon what I can see, the excessive and maddeni vǒVff6V@W6RbV2BFRfW'V'B`&&VVVVG2F&R&W6W'fVN(( N(7@W6W6fVǞ(( N(f"WFW&6V6FbN( 26fW'6FFB6VB&RVr&VB66V@6F'2ǒW6RV2fЧ6fR7B&W6'Bख7FVBG'W6rFRGvF2&V6VB&fRFW'344BE$T66BG&V&R'6WFRvRЦ6vW'2662FRW&fV7BFf"6&&FगBw2f"F&V7BRP6fW'6F22vV2vrw&WF67W762vFVFR'F6G26666&R&VBvFVW&W02B&G2FBFRG2fW'6FƗGF7F6rVvG2G&V2&V7BvVVBF"W6VV6RN( 26R6VBWG&vVW6ǒGVFfRvV6V6F(( N(&RB6VBVW7F"&6r&FW.(( N(2FVBF7V6f2&V7BB6VB&RF&V7FǐFFVBFFR&V7N( 2&fRG&V@WfW&vRFrF2V&W2W2F7FV&VƖWf&ǒ&v旦VN(( N(WfW'Rw0FRW7B7FFRb&V7BBvfVFR66BG&VfR( BW"&ƗGF6GV7B'W6W72BWfW&vRBF6P&W7VG2fR&VV֗'&&VBWfW'6ƖV@v^( fR֖w&FVBFFW6RGvF2औDTDUT5UD㠤rFF֗RWFFR@WG6W&6RWfW'FrW 'W6W70&V6VB66V&W&p&V6VFǒV6VB&fF&Rf'GV767FBd'W6W72W7BRF( 26VvrFR7F'GWVFƗGFBWfW'WrfVGW&R&WV&W2F0brB&vRfW7FVB`6FFV"d'W6W72v2&&g&67&&&VBFW266FGW&rFW"Bv2WЦB'VrW72F#BW'2FW"'fvrFV"27FW&6W73F֗RWFFRWG6W&6RFWWfW&vV@g&VR&VFǒf&RFvFF2@2vFWFb66vG6WfW"rfr6BFBFW&R27&F66fVBFGFVFF󠤖b66BG&V&V( B&W&ǒ6W@WW"6V6Ft@$dR&VV&W.(( N(2VV266@G&V&RFWƖRV’&RF2@F26VFW"&RVgV"&gVvV^( &RVrWp6V6F2B&V7@vVVBFV6vW2B2'6WFVǐW&FfRF&Vf&RRV(( N(F氦&WBFR&W7BvFW6RW"F0&Vf&RW6rFVF( B7&VFR666VFBǒ0RV&W F( B'VBG&V&&BvFǒP6&B&R7G&FVv2rFRw&VGv&B^( &R7G&FVv2FRWfVGVWV7WF%$T4T5TU"$U5E4TĔpUD"bTE$U$TUU &( 27F'7F'G2#bvV6PVWV7FVBWw2FW&VB2&֖p&VW7FFR6&VW#7&( 2F6V6SP7BvVvBVW&wBFR&ƗGFv&vF&VwV&G( Bf7BFW&PvW&RFW2R6VBǒv&f"6G֖WFW2FF&VvW7'V6FrVG2`G&BW'&"&Bǒ&VvV@6G&b2ƖfR'WB&VBF26VV֖vǐV&VF&RF6V6R( BB2p7Fg&VRP