Risk & Business Magazine JGS Insurance Magazine Winter 2018 | Page 8

THE KEY TO LONG-TERM SUCCESS TAKE PERIODICALLY AS NEEDED: CREATING GRAVITY- THE KEY TO LONG-TERM SUCCESS G ravity can be defined as “the force that attracts a body toward any other physical body.” Synonyms include seriousness, importance, significance, weight, consequence, magnitude, etc. Gravity is what keeps us all on this planet, grounded and able to move about. It’s of the utmost importance. Even its synonyms are big, huge, important words. Without it, the earth and all its inhabitants would spread out randomly throughout the infinite universe. It would be impossible to gather anything or anyone together. The principle of gravity applies directly to success in business. Witnessing random sales attempts or cold “convince me” sessions—whether it’s calls, stop-ins, or emails—for the last 15 years has solidified my belief in the importance of developing your own gravity prior to reaching out for the elusive sale. Business is hard enough to navigate, especially when all of the potential customers in your chosen industry are just floating about the business universe with no reason at all to be drawn to you. With a lack of gravity, you spend countless hours trying to develop some sort of statement or subject line that might grab someone’s attention for a moment. A moment just long enough for you to try to convince them that you can add value to whatever it is they’re doing. How can you expect to possibly add value without knowing their business or what it is they are struggling with? You’ve earned yourself a split second to pitch your wares and hope that what you’re selling is exactly what they are buying at that specific time. 8 Some businesses are built on random pitches, but consider for just a moment that there’s another way to do this. I’m forgetting where I originally heard this, but someone once said, “If you first love your industry, your industry will love you back.” In other words, stop trying to get value and start trying to provide it. Provide value as often and as much as possible, with no expectation for return. This is how you create your own gravity. If you can find a way to become the answer to as many questions or problems as possible, you become automatically more appealing. That being said, random attempts are a waste of time and resources. Be extremely clear as to what value you can bring to the table. If you’re not sure, they won’t be sure about you no matter how captivating your opening statement was. A strong gravity comes from a solid core, and a solid core comes from good self- awareness. Know what you’re good at and stay in your lane. The more you dilute yourself, the more you will be in unfamiliar territory. Now, if you’re not certain of who you are or what you’re good at, it could be time for a “so-session.” A “so-session” is an incredibly infuriating session in which you try to illustrate clearly what it is that you feel you bring as your core value proposition to a good, honest friend. That friend (if they are truly a good friend) then proceeds to belittle that value proposition by continuously hitting you with “So?” or “Who cares?” It’s a blast, really. Eventually you should find yourself emphatically arguing your case and thus finding your core value proposition. Get clear on who you are and you’ll find your gravity. The stronger your self- awareness, the better you will be at voicing your value and the more business you can attract. This requires taking a real step back from the daily grind, but it can yield incredible results in the long run. Eventually, you’ll be in the business of adding value and your customers will have to get in line to do business with you. You can always continue to reach aimlessly for stars millions of miles away, or you can strengthen your core, create some gravity, and the stars will come to you. BY: RYAN FLEMING DIRECTOR - HABITATIONAL GROUP JGS INSURANCE Ryan Fleming offers an understanding and a refreshing change of perspective. His 14 years of experience in the insurance industry has allowed him to understand business from many different angles and in turn, provide solutions to improve productivity. Ryan has been speaking for almost 10 years on various topics, focusing mainly on improving, staff mindsets, industry understanding and controlling loss.