Risk & Business Magazine JGS Insurance Magazine Winter 2018 | Page 4

CURRENT INSURANCE MARKET CONDITIONS CURRENT INSURANCE MARKET CONDITIONS AND WHAT YOU CAN DO TO ACHIEVE AN OPTIMAL INSURANCE PROGRAM T he good news is that for most insureds and lines of coverage, it remains a buyer’s market despite the number of particularly destructive hurricanes in 2017. The exception is automobile insurance, where insurers have lost money for five straight years. As a result, many are experiencing increasing premiums for automobile coverage.   The bad news is that this generally favorable market condition can quickly change if one event or series of events significantly depletes Industry Surplus.   Attritional losses, which are defined as losses other than major losses, are getting easier to forecast and therefore improves insurers’ ability to accurately price their coverage. However, black swan events, man-made and natural catastrophes, and emerging issues—some heretofore unanticipated—render accurate pricing a somewhat elusive goal. Examples of new and emerging issues include cyber-attacks; acts of terrorism; escalating medical cost inflation; more comorbidity cases; an increase in the frequency and severity of severe storms; increased property development in areas susceptible to windstorm, flood, and earthquake perils; an aging workforce; distracted driving; and an erosion of common law defenses in many jurisdictions.   As respects natural and man-made catastrophes, we know they will occur. We cannot, however, predict how many there will be or how large. The 10-year global average for insured losses from all catastrophes is $58 billion. In 2017, the total was a record-setting $144 billion in insured catastrophe losses. Hurricanes Harvey, Irma, and Maria—combined with wildfires—were responsible for $106 billion of this total.   Many predicted that because of the worst year on record for insured losses, rates would rise precipitously for most buyers. However, while last year’s results suppressed industry income, it failed to erode its substantial and growing Capital Base. The Capital Base is Industry Surplus, and that figure rose to a record-setting $752 4 billion at year-end 2017. This is essentially the Supply of Insurance.   Industry Surplus combined with alternative capital sources like catastrophe bonds provide ample financial resources for insurance companies to meet the needs of their customers and, to this point, offer competitive pricing for most insurance buyers.   Regardless of market conditions, there are steps you can take to obtain the optimal insurance program:   1. Select an insurance broker and carrier who understand the unique needs and challenges of the real estate industry.  2. Meet with underwriters with your broker present. Personalize the process, help tell your story, and openly discuss claim activity, particularly what steps may have been undertaken to prevent a reoccurrence. 3. Start the renewal process early and request quotes at least 30 days prior to the renewal date.  4. Request options at various deductibles and limits.  6. Provide status on any subrogation efforts. 5. Review all open claims and make sure the reserves are accurate and fair.  7. Use catastrophe modeling for windstorm and earthquake exposures, where applicable, and make sure all data used by insurers to calculate their exposure and develop their premium on your account is updated and thorough. 8. Make sure you understand exclusions and consider purchasing coverage to expand your program. Examples include Environmental Insurance, Cyber Risk, Employment Practices Liability, and the coverage limitations that are part of Federal Flood Insurance. Many may not be aware that Federal Flood Insurance is ACV, not Replacement Cost, that there is no coverage for time element exposure such as rents loss, and the maximum limit offered may not be adequate for your needs.  9. Insurance contract language can be confusing for most buyers. Make sure you understand the exact definition of what constitutes a “Named Storm,” how a “Named Storm” is different from a Hurricane, and what the exact definition of “Flood” is and how it is different from water damage, storm surge, wind-driven water, and rain. People often conflate the policy definitions of wind, flood, and water damage. They are, generally, much different. 10. Request a periodic update on market conditions so you can more accurately prepare for upcoming renewals and receive an accurate forecast.   Communication, understanding, and an- ticipation are all part of achieving the best program with no surprises at renewal time or at the time of a claim.  BY: BRIAN RUANE NATIONAL DIRECTOR OF REAL ESTATE AND HOSPITALITY JGS INSURANCE Brian Ruane, CPCU has 40 years experience in the insurance industry as an underwriter, broker and Adjunct Professor of Risk Management. Before joining JGS he served in a variety of executive positions at an international insurance brokerage firm, most recently as the founder and director of its national real estate, hotel and casino practice. He managed a team of 100 professionals across the nation and was responsible for over 300 clients placing in excess of $1 billion in premium into the insurance market.