Risk & Business Magazine JGS Insurance Magazine Fall 2018 | Page 30

PREMIUM CALCULATION BY: BRIAN RUANE NATIONAL DIRECTOR OF REAL ESTATE AND HOSPITALITY JGS INSURANCE Insurance Premium Calculation 101 PART 1 T hroughout my career, I have often met with clients who are perplexed by the complex process of underwriting and premium development. Many have experienced significant variations over time, and they seek an understanding of the determining factors in premium development. One CFO of a hotel company once told me, “If I priced my hotel rooms like insurance premiums, I would not be in business very long.” Most people try to understand premium development in the context of their own business. The unique challenge insurance companies have is that while they can accurately forecast fixed costs, they have limited control and, in some cases, predictability in their largest cost component—insured losses. Insurance companies base much of their decisions on past experience, past being prologue. However black swan events are becoming increasingly common, creating more challenges. Examples such as the Sept 11th terrorist attacks; the unusually active hurricane seasons of 2004 and 2005; Hurricane Sandy—a late season and particularly destructive superstorm; and last year’s devastating storms that struck the Gulf Coast and the Caribbean. Governor Cuomo of New York, bemoaning the increase in frequency of these mega events, noted that we seem to have so-called 100- year floods every few years now. The overall warming of the planet, whether due to anthropogenic factors or not, is in the opinion of many creating the environment for more frequent and intense storms. This is being exacerbated by the concentration 30 of real estate development in coastal areas, leading to larger aggregate losses. For third-party lines like general liability and for workers compensation, the escalation in medical and pharma costs and the increase in the cost of torts (more frequent and larger verdicts combined with the erosion of defense against allegations of negligence) renders predictably of future claim costs more uncertain. An attorney who represents insurance companies noted that it is becoming increasingly difficult to defend against allegations of negligence and that we are living in an era of almost strict liability Like all businesses, insurance is measured against performance standards. The key insurance metrics are operating income, combined ratios, industry surplus and return on equity. Operating income is essentially the difference between costs (including losses) and investment income. Combined ratio is a measurement of underwriting performance. It is a function of paid and reserved losses plus expenses divided by premiums. Insurance companies try to achieve a combined ratio of less than 100 percent, which means they are making money on underwriting without the assistance of the returns on their investments. Industry surplus is the retained earnings of insurance companies built over time, and it functions as a metric on the supply of insurance capacity. Expanding surplus increases the supply of insurance and tends to put a downward pressure on rates. This pool of capacity has grown by $400 billion from Sept 11, 2001, to year-end 2017. The ability of the industry to absorb losses is substantial. Insurance companies seek a return on equity of at least 10 percent, a performance most companies in the Fortune 500 achieve. Historically, the insurance industry has fallen short of this goal, and this fact tends to drive rates higher. The majority of investments made by insurance companies is in fixed income. Thus, a lower interest rate environment, like the current time period, puts more pressure on insurers to achieve their operating income goals by making more money on underwriting. This does, in f