Risk & Business Magazine JGS Insurance - Fall 2020 | Página 4

CLORDISYS CLORDISYS COMBATS COVID-19 WITH ROBUST CONTAMINATION CONTROL AND RAPID GROWTH Originally a component of Johnson & Johnson, ClorDiSys broke away to expand its unique business model in 2001. Initially, manufacturing chlorine dioxide gas products to sterilize medical devices, the company has since grown to serve a number of industries including food safety, education, healthcare, and transportation. A key differentiation point for its business model is how widespread the company has become in the industries it serves. Senior Manager Kevin Lorcheim says he has enjoyed educating a diverse population of people on the process of decontamination and forming invaluable partnerships with a variety of clientele. Kevin began working with JGS following an educational food conference hosted by ClorDiSys. After one of the speakers at the conference—food safety lawyer Shawn Stevens— referred ClorDiSys to JGS, Kevin decided to book an appointment to strategize and explore a potential partnership. He smiles to say that both ClorDiSys and JGS are local businesses that everybody needs but nobody wants to deal with, so a formidable partnership emerged naturally. In fact, JGS and ClorDiSys have since partnered up to host several webinars, seminars, and conferences related to risk and contamination control. During the pandemic, Kevin consumed many of the webinars and newsletters that JGS put out. He notes that these were an invaluable resource to both himself and his wife, who also happens to be an insurance agent. Kevin especially valued information pertaining to changes to workers’ compensation and the new laws that most business owners were struggling to deal with. Being a contamination control company, demand for its products and services naturally spiked in response to the pandemic. Kevin says a crystal ball would have helped the company better prepare, but that the ClorDiSys team made do with the resources available. The company grew exponentially in a matter of months. One of its greatest challenges came when the majority of businesses were closing down and quarantining, working from home and doing their best to stay away from people. During this time, more and more people were needed to meet surging demand for ClorDiSys products. The company workforce temporarily grew by 50%. Kevin says at least the timing worked out in their favor because many qualified workers became available for hire just as ClorDiSys was in desperate need of extra hands. Managing the supply chain from Europe also presented a hurdle in an already unsettled regime. The company overcame, though, without a single case of COVID-19 among them. Kevin credits this feat to extraordinary contamination control as well as a shift in office usage to reflect recommended social distancing and safety measures. Each night, the company’s own specialty UV lights have been used to disinfect surfaces and tools for the following day. ClorDiSys has also worked actively in the community with local restaurants that needed preventative measures in place for reopening, and they also reached out to local schools and municipalities to see how they could help keep those environments clean. JGS looks forward to extending its continued support to ClorDiSys as the company manages accelerated growth and consistent efforts to combat COVID-19 in the community and beyond. + BY: GWENYTH P. LUU, CLCS DIRECTOR - COMMERCIAL LINES JGS INSURANCE Gwenyth Luu helps organizations improve their bottom line and lower their total cost of risk by implementing the JGS Proactive Service Platform. The JGS Proactive Service Platform is an inclusive strategy that focuses on primary cost drivers of a risk management program. Gwenyth helps businesses understand all of their potential and actual costs and liabilities, execute an actionable strategy, and deliver superior client service and support. The JGS Proactive Service Platform is driven by continuous strategy and service delivered on a daily basis throughout the year. The service platform includes risk control strategies, claims advocacy and management, contract reviews and insurance program design reviews. 4