Risk & Business Magazine Gifford Associates Spring 2016 | Page 7

R & Keeping Tabs on Cyber Exposures B Are You At Risk? BY: GIFFORD ASSOCIATES A nyone who has done business in the last decade is well aware of the massive changes that have taken place in the technological landscape. Major institutions have fallen as a result of their being reluctant (or unable) to change and new companies have risen up by disrupting the market and usurping market leaders. One of the byproducts of advancing technology is that companies have been increasingly able to take their operations and data storage to a virtual space. The issue, of course, is that doing business online and storing sensitive customer data on network storage brings liability concerns and new risk exposures along with it. from customers. The lawsuits resulting from these data breaches have led to hundreds of millions of dollars being lost by the offending companies. Data breaches and the loss of customer information has almost become a fact of life. In recent years, we have seen Target, Home Depot, and a number of other major institutions lose the personal information of millions of their customers due to the actions of hackers. The issue is, just because hackers were responsible for the breach, the companies who were hacked are still responsible. Due to privacy and consumer protection laws, companies have a large degree of responsibility for protecting the information they receive Cyber policies have become more and more popular over the years, especially due to the changes in the digital landscape. Many companies, mistakenly, believe that their standard business insurance will cover them from hacks or other cyber liabilities. Unfortunately, that is not the case. While some business policies have riders attached which may cover some aspects of cyber exposure, most do not. And the ones that do simply aren’t going to cut it in most cases. Cyber policies, on the other hand, are much more robust. They protect a company from exposures arising from a number of sources, including the following: • Interruption of business A full 1/3 of business have suffered due to cyber liabilities. While pre-emptive security measures and risk management steps are important, having a good cyber insurance policy is just as important. Even the best companies with the best IT departments are at the mercy of individuals who find a way through their system, and the damage that could be done by even a small breach of cyber security could force many businesses to close their doors for good. • Loss of data • Computer fraud • Cyber extortion • Loss of funds during transfer One important thing to note is that cyber insurance is distinct from technology errors and omission insurance (E&O). While E&O is meant to protect companies who provide software, hardware, and IT services, cyber insurance is intended to cover companies who utilize technology for online retail, collecting customer data on an internal network, or otherwise use electronic means for day to day operations. If you believe your operation may be at risk of cyber exposures, we would love to hear from you. Please contact us at (613) 596-9101 for more information. SPRING 2016 7