Risk & Business Magazine F.A. Peabody Insurance Magazine Fall 2017 | Page 18

FEATURE STORY
Although no team is perfect and even
the best teams sometimes struggle
with one or more of these issues, the
finest organizations constantly work
to ensure that their answers are “yes.”
If you answered “no” to many of these
questions, your team may need some
work.
The first step toward reducing politics
and confusion within your team is
to understand that there are five
dysfunctions (Figure 1) to contend
with, and address each that applies, one
by one.
THE DYSFUNCTIONS
DYSFUNCTION #1: ABSENCE OF
TRUST
This occurs when team members are
reluctant to be vulnerable with one
another and are unwilling to admit
th