Risk & Business Magazine Cooke Insurance Group Spring 2016 | Page 23

Q: Are candidates as honest as in this example? Brad: Yes, because Topgrading injects candidates with a powerful “truth serum,” one that high performers welcome but low performers hate. Q: What is the Topgrading “truth serum?” Brad: Candidates are told from the start that THEY will eventually have to arrange reference calls with former managers and others YOU choose. So if you were to talk with Susan you’d say the candidate admitted having some issues with peers, and would she please comment on that. Candidates know that they can’t get away with fudging the truth, so low performers and BSers drop out. They know they can’t get away with hiding their weaker points so they tend to hint at them … but really tell all when interviewers probe. Q: Got it. So your recommendations #1 Use the truth serum #2 Keep asking probing follow up questions if the candidate has give vague answers #3 Conduct reference checks like with Ms. Smith to verify what the candidate said Brad: Right! Q: How can our readers learn more? Brad: They can go to Topgrading.com and download Topgrading 301, a 40-page eGuide. Dr. Brad smart is an internationally renowned management psychologist and is generally regarded as the world’s leading expert on hiring best practices. He has written 5 books on hiring including the New York Times/Wall Street Journal best seller Topgrading: 3rd Edition. Topgrading methods have enabled hundreds of small companies and leading companies such as General Electric, Barclays, American Heart Association, and Barclays to more than triple their success hiring high performers. SPRING 2016 23