Risk & Business Magazine Cal LeGrow Fall 2015 | Page 26

Cyber Crime A Big Cost to Small Business BY: BILL DALTON, CAIB CIP CRM, VICE-PRESIDENT, COMMERCIAL, CAL LEGROW The second category, and the one we are dealing with in the insurance industry, is where technology is the target. Databases containing personal and financial data of thousands or millions of clients are being compromised and used for financial gain. F rom the Heartbleed Bug to Canada Revenue’s stolen social insurance numbers, this recurring headline makes the news on a regular basis. These data breaches affect national retailers, government agencies, healthcare providers and global manufacturers. Commercially sensitive data has been compromised by someone… somewhere. A North American study conducted in 2014 shows that the average claim as a result of a cyber loss is over $700,000. More surprising, this study also found that smaller companies were breached more often than larger companies. Two-thirds of all businesses will experience some type of cyber loss or breach of data attack. Q: What exactly is cyber crime? A: Cyber crime is a broad term. It could likely be categorized into two distinct areas. Firstly, the use of technology as the weapon; this would include such things as cyber bullying, illegal distribution of pornography, the drug trade, etc. Basically, cyber crime is any criminal act where the use of a computer or smartphone is the vehicle. Risk & Business Magazine recently sat down with Jeff LeGrow, Marg Ryan and Bill Dalton of Cal LeGrow’s Commercial Management Team to discuss how cyber breaches can affect small business and what small business owners can do to protect themselves from an ever-increasing category of risk. 26 RISK & BUSINESS MAGAZINETM FALL 2015