Since 2019 , Carmen has assumed the Sustainability Management , from where she coordinates environmental supervision and audits follow-up , coordinates the preparation and presentation of reports , as well as the procedures for authorizations and environmental impact statements , for Mayakoba projects , including Ciudad Mayakoba . Likewise , she coordinates the monitoring of water quality in the Mayakoba lagoon system and other studies that are requirements for authorizations . Carmen coordinated the development of the Environmental Management System and its procedures in accordance with the ISO 14001:2015 standard , which has allowed Mayakoba to be certified before PROFEPA , at performance level 2 , the only tourism development to achieve it , by certifying at the same time four hotels and a golf course . “ For me , the most gratifying thing in my job has always been to see that we don ' t have a problem with any environmental authority , because we haven ' t submitted any report or the paperwork for the permits ... that since Mayakoba ' s first certification we would have passed in environmental compliance 100 % and having obtained it in three or four months is a great achievement and a lot of satisfaction knowing that the work we do is done well ”, he stated .
Strict compliance with environmental regulations has earned the Mayakoba tourist destination various recognitions and certifications . Currently , Carmen is already investigating certifications for housing complexes , such as Ciudad Mayakoba , since her next goal is to certify it . Carmen recognizes that the advancement of social awareness in this country is very slow , but contributing to achieving change little by little is worth it : " Sometimes it can be physically tiring , especially when you are going to supervise the work , because you have to walk in the dust , in the sun , trying to train the worker , the supervisor , the superintendent , the contractor , the developer ... and it can get discouraged by the fact that they ignore you , that they commit breaches again , that they do not understand the importance of complying with the rules . I believe that the challenge is not to convince a hundred or a thousand people in one day , with which we can change the chip to two or three people , who understand that it is important to conserve trees , recycle , not disturb the fauna , drive at low speed because they can run over an animal , do environmental procedures because the law requires it , etc . For me , that ' s satisfying ," he concluded .