Retailers Forum Sept. 2014 Sept 2014 | Page 64

FORUM WORKSHOP Forum Workshop 6 6 • S E P T E M B E R 2 0 1 4 HAVE THE SUPPORT OF YOUR STAFF Consider the support of your staff before you want to grow. If you operate more than one store, you will have to be in different places during the day. You will have to be able to count on your best people to manage for you, as you would. Asking them to do more on the same pay because all your capital will be used for expansion is not reasonable. You probably paid them less than they were worth when you started your business; they accepted that because they expected to earn a great deal more as the business earned more. You are going to make those people mad at you if you use profits to expand before you increase their salaries. Of course, if your employees have no skills and require none, this is not an issue. But even minimum wage, low skill employees can offer your business ingredients for success that may make their happiness a bigger priority than expansion. For instance, if your clerk always smiles and remembers regular customers by name, always takes the correct payment and gives the right change, youʼd be foolish to think that employee is easily replaceable. continued.. www.SoaringRC.com Airsoft Guns • RC Cars, Boats, Helicopters F O R U M Weekly SpecialS • clearance itemS www.SoaringRC.com • Everything FUN!