Retailer Web Services Digital Advisor Summer 2018 | Page 15

WHAT RETAILERS ARE SAYING ABOUT RWS Spencer’s TV & Appliance Mesa, Ariz. – 10 locations SpencersTV.com “I wanted to let you know that I [must] have been the most annoying customer on the planet the last couple of weeks for Jose. I have sent him 40 email requests for adjustments to the website. I know we’re asking for way more than our money’s worth. However, Jose has been nothing but the best. He has changed everything we’ve asked as if we’re his only customer. I’m always so impressed with his service and skill.” - Matt Kellso Edwards Appliance Depew, N.Y. EdwardsAppliance.com “For the couple months we were without RWS, we had zero phone calls from people saying they were on our website and saw something or wanted to order something. Literally zero. When we switched back, we immediately started getting calls again within a matter of a few hours. We are getting more and more sales and inquiries from our website every day. It is so good to be back with a company that knows what they’re doing and actually cares about their customers.” - Cole Anger Midwest Clearance Center St. Peters, Mo. – 5 locations in Missouri & Illinois MwBeds.com Simon’s Furniture, Mattresses & Appliances Franklin, Mass. SimonFurniture.com “Thank you, Angela! Your support team has been wonderful, and our experience has been fantastic! We are already having success selling items online, which is something we were severely lacking with our old website.” “The responsive design makes the products we sell look more important with larger images and a faster checkout process. Migrating [to Socrates] was the best decision we have made.” - Mae L. Maine - Jared Simon RETAILER WEB SERVICES • 800-417-2799 • [email protected] 15