Retail Asia 2018 RA September.October 2018 (Online) | Page 63

REVIEW 9-10 August 2018 SMX Convention Center, Manila, the Philippines. www.nrce-ph.com FIRAE chairman Massimo Volpe (top) and Thailand‘s Central Pattana deputy CEO Wallaya Chirathivat (above), retail experts and leaders from different parts of the globe talked about the latest trends and innovations in the industry during the 25th NRCE on August 9 and 10 at the SMX Convention Center, Pasay City, Philippines. Sharing the latest insights on reinventing retail in the region “WITH all the challenges the bricks- and-mortar stores face today, especially from the emergence of the online digital retail channels, it is now time for retailers to step up the ante in their business. Keep up with the pace of the industry and create strategies to meet the current consumer demands, as well as achieve a perennial advantage in an increasingly demanding industry,” Rosemarie Ong, president of the Philippine Retailers Association (PRA), said in her welcome address at the 25th National Retail Conference and Stores Asia Expo (NRCE) in August. Anchored on this year’s theme of Reinventing Retail, Ong called on the delegates to revamp their strategies to keep up with the times and stay ahead of the game. Over 800 retailers — including CEOs, presidents and top-level executives — trooped to the SMX Convention Center in Manila, Philippines, for this year’s NRCE to listen to the latest insights and updates on the retail industry from global and local experts. Globally-recognised author and futurist on retail and e-commerce Wijnand Jongen led the roster of speakers as this year’s keynote speaker Day 1. He gave insights on The End of Online Shopping and detailed how consumer behaviour and technology are shaping the current retail landscape worldwide. He also shared how online and offline retailing can marry seamlessly to serve the consumers’ needs. Jongen is the co-founder and chairman of the Executive Committee of E-commerce Europe, the European umbrella organisation with more than 75,000 merchants and author of the best-selling book, The End of Online Shopping. Newly-appointed Philippine Tourism Secretary Bernadette Romulo-Puyat also delivered a keynote speech on the first day and shared how retail is a vital aspect and driver of the local tourism industry. Thailand’s Central Pattana deputy CEO Wallaya Chirathivat set the tone of the conference on Day 2. She shared insights into the changing role of malls from being a place to shop into becoming a destination, where people do not only buy stuff, but gain experiences as well. Central Pattana is Thailand’s largest retail property development and investment company. Her talk was followed by Massimo Volpe, chairman of the Forum for International Retail Association Executives (FIRAE), who discussed the Global State of Retailing, including the latest trends in retailing in various parts of the world. NRCE 2018’s breakout sessions — Supermarket and Digital Track — were jampacked during its two-day run in August. Retail Asia September/October 2018 61