Residential Guidebook Residential Guidebook 2014 (Subscribers) | Page 35

However, if the tenant is willing to communicate, make the arrears known to them and the course of action you intend to take if the breach of their lease is not remedied. It is important to note that action such as changing lock s, interr upting ser v ices, agg ressive and threatening action and forcible eviction without a court order are unlawful acts as per the Rental Housing Act. Nothing beats fair, f lexible and reasonable communication and compromise. Decisive action The Consumer Protection Act (CPA) applies to the majority of residential leases and requires that the notice of breach to the tenant gives them 20 business days to remedy their arrears. Essentially what this means is that if immediate action is not taken when the rent is late, the landlord will find themselves a month down the road with a possible second unpaid month looming. If the breach is not rectified within the 20 business day notice period, the landlord may proceed to terminate the lease agreement in writing, notifying the tenant that they are in unlawful occupation of the premises and that they need to vacate the premises immediately. Most courts will require that due process is followed and it must be proven that adequate notice was given as per the CPA. An eviction can often take as long as three to four months, depending on the circumstances. Legal action If such a notice fails employ the services of an attorney to further communicate with the tenant and to advise on further action by using a specialist contract or lease attorney. If you have clear, written communication you can employ the attorney to www.reimag.co.za approach the courts for a ‘rent interdict summons’ to recover arrears and, in some instances, the legal costs incurred. The court procedure can be a long-winded and costly one, but if you feel the relationship with your tenant is so strained and they are refusing to move, it is the best course of action. “The most important aspect of dealing with a defaulting tenant is not to let a day go by without taking action” In some cases the landlord may approach the courts with a ‘Section 32’ application, which is an attachment of property in security of rent application, permitting the sheriff of the court to immediately itemise and remove the contents of the property until such time as the arrears are settled. This application is usually used where the landlord believes that the tenant is about to remove the movable property upon the said premises in order to avoid the payment of the arrear rental. Rea warns that this action can result in backlash from the tenant which can be devastating to the property as the response may occasionally be vindictive. The most important aspect of dealing with a defaulting tenant is not to let a day go by without taking action. Many tenants will abuse the grace shown by landlords and stretch the situation as far as possible. It is important to get things in writing and send registered letters or emails with ‘read receipts’. Remember to quote elements of the lease and state amounts owed with original documents i nd ic at i ng ut i l it y a mou nts outsta nd i ng. I f adequate records are kept and the landlord acts decisively, there is no need to lose sleep over a delinquent tenant. RESOURCES Grant Rea, RE/MAX Residential Handbook 2014 33