Public Policies
PAGE 60
5. Debt collection practices and
clearance certificates
10. Protection of association
volunteers and prescribed officers
RCC supports effective and reasonable collection
RCC supports protection against unwarranted
methods
established
l egal liability for volunteers serving as members
policies dealing with arrear levies, special levies
of a community association board of directors,
and penalties, and opposes any government
prescribed officers or committee members, to
limitations on the ability of HOAs to pursue
enable them to make responsible judgments
such methods. RCC also supports reasonable
without fear of personal loss interfering with the
procedures for owners experiencing temporary
judgment or decision-making process.
according
to
properly
financial difficulties. RCC opposes any claim
that a HOA does not have a right to issue levy
clearance certificates on all transfers of property,
including forced sales.
11. Contracting with service
providers and estate agent
‘accreditation’
RCC supports the best practice document relating
6. Homeowner’s access to
information
to service providers and estate agents and also
supports approval fees that are fair and equitable.
RCC supports all owner rights to information, in
RCC opposes practices removing the rights of
accordance with the Companies Act. RCC opposes
owners to choose an agent and the rights of
any instruction by any party to provide them with
an agent to conduct business within the rules
a member database of any community, beyond a
and regulations of the HOA, but according to
simple member register.
accepted industry norms.
7. Relationships between
associations and other entities
12. Manager licensing and
professional designations
RCC supports an integrated approach to the
RCC encourages the national certification of
branding, communications and marketing strategy
community association managers and opposes the
for the residential community industry as a
licensing of community association managers as
whole, while respecting the right of individual
real estate brokers, agents or property managers.
communities to maintain their own strategies.
8. Dispute and conflict resolution
13. Aesthetics, architectural and
building guidelines
Where appropriate, The RCC recognises the need
RCC opposes any and all attempts at national
for and supports the use of internal and neutral
and local levels to enact laws or regulations that
alternative dispute resolution mechanisms to
ignore or negate the economic importance of
resolve disputes arising in community associations.
the implementation of aesthetic controls in the
The
community industry, including architectural and
RCC
opposes
any
legislation
enforcing
dispute resolution processes where a HOA has
its own mechanism in place that complies with
the industry policy.
9. Rules development and
enforcement
building restrictions.
14. Conservation, sustainability and
the environment
RCC supports environmental and energy efficiency
policies that recognise and respect both the
RCC supports legally sound, fair and equitable
legislative
development and enforcement procedures and
obligations of residents in community association
framework
and
the
contractual
rules in community associations and opposes
and that are best mechanisms to enact sustainable
penalties that are excessive and punitive.
environmental policies.