GOVERNANCE
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Membership Features and Benefits
Member Services
Newsletters
professional
service
providers
Regular, up to date information, including interesting articles and statistics for directors/trustees and
managers.
Member website
and
Benefit
Access to member page to discuss current issues,
learn from fellow members and gain insight into past
issues and solutions experienced by other communities,
as well as a direct link to the ‘panel of experts’
who answer critical issues across all disciplines of
community management.
Member starter pack
Includes membership certificate, essential best practices
and information for trustees and estate management
teams who want to fully benefit from ARC membership.
Resources library
Extensive library of resources, standards, benchmarked
best practices and comprehensive range of tried and
tested tools and templates across the disciplines of
estate management.
Service provider listing
Access to graded, best of breed service providers that
meet the quality and integrity criteria set out by ARC.
Chapters
Network with colleagues and industry experts through a
managed, yet decentralised, Chapter network on estate
management issues.
Events and seminars
Exposure to critical issues, face-to-face interaction with
industry experts on a range of estate management
topics.
Annual national conference
Invitation to attend national networking conference
at member rate, which includes international guests
addressing estate management issues and concerns.
Audit survey tool
Access to a standard process to conduct audits and
surveys within the residential community.
ARC Publication
Regular publication for HOAs and management teams
as well as an information and education publication
for home owners.
National Stakeholder Directory
One united voice lobbying national bodies on issues
relating to the residential estate industry at large.
Rights & Responsibilities Charter
Unifying the industry against a set of internationally
benchmarked standards.
and
specialists. You can also find business
partners and product & service providers
who specialise in community association
services.
•Deepen your knowledge, ARC’s publications
and
specialised
newsletters
provide
in-
depth analysis of legislative trends and
practical
articles
concerning
community
association finance, law, security, operations
management, communication and future
residential community developments.
•Expand
your
thinking,
ARC
conducts
extensive research and acts as a clearing
house for information on innovations and
best practices in community association
governance, management and esteemed,
organised community living.
•Nurture your community. Nurture your
community in areas such as governance,
finance and administration, environment,
construction
and
engineering,
security
and communication by facilitating audits
and providing advice on gaps and action
Additional Services
Benefit
Strategic planning session
A facilitated strategic planning session culminating in
a five-year strategy and implementation plan for the
community.
Membership of CAI Chapter (CAISA)
Estate manager access to a continuous professional
development (CPD) programme.
Full audit
A comprehensive audit conducted for all disciplines of
estate leadership and management with recommendations from a team of experts.
Volunteer workshops
Attendance at workshops covering all aspects of estate
leadership and fiduciary responsibilities of an elected
trustee/director.
Manager workshops
Attendance at workshops covering all aspects of estate
management.
Attendance at AGM
community.
Back-up and attendance at annual and special general
meetings.
Attendance at meetings
Back-up and attendance at resident meetings and
board meetings.
How to Apply for Membership
Own HOA/estate website
A ready-made, customised integrated website for the
estate.
Project management
Access to a range of project management interventions covering all areas of estate management and
leadership.
HOA newsletter
The design, development, publishing and distribution
of your estate newsletter to all residents in the
community you serve.
required.
Who joins ARC?
Associations (the Homeowners’ Association,
a board of directors or bodies corporate)
of
residential
developments,
communities;
i.e.
estates,
townhouses,
resorts
and
complexes, etc.
All
volunteer
leaders,
board
members,
director/trustees, committee members and
management of an estate are included
in membership access and membership
fees are specific to the type of residential
•Call 0861 HOA INFO (0861 462 463)
•Register via the website application
www.hoasupport.co.za