Residential Estate Industry Journal | Page 37

Policy 1. Access of visitors, contractors, guests and the “public” 2. Security protocols, operating procedures and emergency procedures 3. Financial controls, budgets and reserves 4. Risk management and insurance 5. Debt collection practices and clearance certificates 6. Homeowners access to information 7. Relationships between associations and other entities 8. Dispute and conflict resolution 9. Rules development and enforcement 10. Protection of association volunteers and prescribed officers 11. Contracting with service providers and estate agent “ accreditation” 12. Manager licensing and professional designations 13. Aesthetics, the architectural and building guidelines 14. Conservation, sustainability and the environment 15. Reside