Residential Estate Industry Journal REIJ 7 ARC Journal 2021 REIJ Vol 7 | Page 53

clients , their staff and customers during the COVID-19 pandemic .
We are committed to playing an impactful role in inclusive development and economic growth . Through the Lesipho Trust , founded in 2014 , we empower local communities and black businesses to create meaningful social change within the communities in which Servest operates . We assist these companies by advancing their businesses and providing them with the necessary support to become Servest preferred suppliers through our Supplier and Enterprise Development Programme .
Our aim is to support your business vision . To this end , our integration experience comes with additional flexibility . Together with our technical advisory services , we are able to seamlessly integrate with your systems and processes whether you choose one or several of our solutions , or choose to insource , outsource or implement a blend of either of these approaches .
When you partner with Servest , you will benefit from our experience as a truly integrated service partner – one that continuously invests in best-of-breed technology solutions , provides a single performance and reporting platform , gives you access to holistic real-time monitoring and management dashboards , and centralises proactive services with one point of contact , all backed by a national footprint and a highly responsive team focused on achieving our your triple bottom line and strategy .
LANDSCAPING VALUE PROPOSITION We go beyond the beauty of landscaping to bring a leading combination of global best practice and environment-friendly solutions , all integrated with value for money , reliability and quality
Reasons to believe
• National capacity – as a leading provider , we have the most extensive footprint of in-house and on-the-ground people , equipment and expertise in South Africa . We have also uniquely bolstered this in-house capacity with Servest-owned technical workshops throughout the country , ensuring the continuity of services , with all the necessary people and parts on standby .
• We do specialisation – we have dedicated in-house departments specialising in all spheres of the landscaping value chain , ensuring specialist and seamless solutions from design , technical , build and maintenance to environmental impact and advisory services . This expertise is further bolstered with over 30 national in-house horticulturalists who have more than 600 years ’ combined experience , as well as a dedicated ecologist .
• We build sustainable ecologies – with over 20 years of scientific , professional and environmental experience , we know how to harness the power of nature . Our holistic model is focused on ‘ functional restoration ’, where we incorporate solutions beyond landscaping to solve the challenges of excess water consumption , additive usage , storm water , erosion , waste and habitat destruction .
• Healthier environments are at our core – our dedicated in-house environmental department is ISO14001 compliant , and brings the added value of environmental impact assessments . These are integrated into our overall 360-degree solution to drive additional positive planet impacts , improve sustainability , lower carbon footprint and protect scarce resources .
• Enhanced service outputs – by embracing technology , we have integrated our proprietary SCSI ( customer service intelligence ) online portal into our overall offering . This real-time automated auditing system gives clients valuable and accurate quality control and performance information against agreed SLA parameters , all in one place .
• Local passion – the commitment , passion , energy , ingenuity and work ethic of every in-house colleague continues to surprise many new clients . As our most important asset , we actively invest in their upskilling and company benefits . Our local communities also play a critical role in our ongoing success , and together with clients we impact and grow local black-owned SMME economic activity through our ongoing incubation process .
From design , to planning , to construction , we create and maintain striking , eco-friendly , and natural landscapes , sporting and recreational facilities .
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