Residential Estate Industry Journal REIJ 6 ARC Journal 2019 | Page 71

strategic and consistent communication will create a depth of ‘place-making’ for your community that traditional channels simply can’t achieve. It’s important to create an understanding of, and relationship with, your brand for results that permeate far into your community – and beyond that of property sales. Use channels that are most relevant, and revered by platforms such as Google, for ease of reference and interaction. COMMUNICATION DYNAMICS Disruptive technologies, digital sharing and the need to future-proof are what is changing the estate landscape we are accustomed to. What does this mean for relationships, and the estate’s position in a transparent digital environment that craves ownership, and in which experiences are the largest asset? We live in incredible times. News travels the globe in an instant and music, movies, games, communication and knowledge are ever-available on always-connected devices. From IoT, sensory data and cloud computing to storage of centralised databases, our communities are being ‘disrupted’ and everything is becoming more accessible and residential estate community. It is this passion affordable thanks to digitisation. that has driven them over the last 10 years, and has built a thriving business that assists An online presence (website) needs to be residential followed to build their brand, drive their asset value, through by an online strategy. and mixed-use developments Regularly updated content will enable your educate estate involved and engaged in their communities. to perform favourably on search their members, and get them engines, be easily accessible by current and future investors, and be a credible showcase Estate Living is a portfolio of businesses that of the essence of your community. Don’t allow includes a community business development outside parties to drive your community’s consultancy, digital and video platforms, a perception – in this instance, no news is bad publishing house, sales lead generation, and news. a marketing agency. Estate Living builds and connects communities of like-minded people Internal relations are just as important as across the country through identifying key external communication, if not more so. Taking common ground, sharing information, and an inside-out approach ensures that you’re building relationships with individual estates all on the same page and ready to present a and the community at large. united brand message. Profile your community on estate-living.co.za, Consistency is key. Take a mid- to long-term and let Estate Living drive your community view of the results your communication expert essence through video interviews and other achieves in building your brand. A good exciting content. campaign should take all of your business objectives into account, including both immediate opportunities and the long-term vision. . . . THE PROFESSIONALS You are no stranger to Jaimé-Lee Gardner estate-living.co.za and Louise Martin, and their passion for the 71 INDUSTRY JOURNAL R